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Showing 71,287 verified jobs
Líder de Operações (Ops Lead) - Outbound
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AM
Líder de Operações (Ops Lead) - Outbound
Amazon
Early applicant
On-site
Employee
Full-Time
Mid Level
Liderar e desenvolver equipe de associados de outbound, garantindo excelência operacional, alta performance e desenvolvimento contínuo da equipe.
Responsabilidades
- Liderar e desenvolver equipe de associados de outbound, garantindo alto desempenho e engajamento
- Monitorar e analisar KPIs operacionais, implementando ações corretivas quando necessário
- Garantir o cumprimento das metas de produtividade, qualidade e tempo de processamento
- Realizar gestão de performance individual e coletiva *...
Skills
Microsoft Office
Gestão de equipes
Operações logísticas
Análise de KPIs
Melhoria de processos
Gestão de performance