As a People Specialist – Training, your role is to ensure that managers and colleagues across our retail organisation are equipped with the knowledge, skills, and tools to excel in their roles. This role focuses on delivering and managing high-quality BAU training interventions, ensuring compliance with Safe & Legal and Food Safety standards, and driving operational excellence through continuous learning.

You’ll collaborate with store leadership, Regional Managers, and HR teams to ensure training programmes meet both current and future business needs, support career progression, and foster a culture of compliance and growth.

Responsibilities

• Ensure all colleagues have the right training to perform their roles effectively.
• Deliver training interventions that comply with Safe & Legal and Food Safety standards, ensuring high compliance rates and continuous learning.
• Gather feedback from training participants and key stakeholders to continuously improve the quality and effectiveness of training programmes.
• Champion employee engagement by listening to colleagues, identifying opportunities to improve training, and fostering a culture where colleagues feel empowered to contribute ideas and suggestions.
• Identify and develop talent across the business, creating a pipeline of future leaders.
• Work closely with Regional Managers to continuously build the capability of the management team.
• Help managers build performance management capabilities, from induction to career development.
• Champion recognition programmes and encourage managers to do the same.
• Work alongside operational teams and HR to ensure training aligns with business priorities and operational requirements.
• Actively participate in large-scale training rollouts and change initiatives.

Requirements

• Proven experience in designing, delivering, and managing training programmes in a retail, operational, or fast-paced environment.
• Strong knowledge of compliance training, including Safe & Legal, Food Safety, and mandatory training requirements.
• Skilled in tracking, analysing, and reporting on training effectiveness and metrics.
• Experience in coaching and mentoring managers to support internal talent growth and succession planning.
• Excellent interpersonal and communication skills, with the ability to influence at all levels.

About Retail Organisation

We're looking for someone with a passion for learning, development, and people growth. You’ll be a strong communicator and leader, capable of building relationships across teams and driving change.