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Retail Support Lead

Booker
Wellingborough

Early applicant

Employee

Full-Time

To support Booker sales team with achieving KPIs/objectives. Key people you will work closely with are our customers, sales team, all internal departments as well as key third party suppliers.

Responsibilities

  • Leading the retail support team.
  • Working closely with the finance team for Capex orders
  • Weekly/Monthly reporting update to the senior sales team
  • Ensuring the sales KPIs are updated periodically on the Booker Portal
  • Management of the Van scheme for Fascia brands
  • Timely release of the Promotional compliance reports for the fascia brands
  • Work cross functionally to ensure a coordinated and consistent approach to deliver all sales activity.
  • Assist in the management of Booker portal contents.
  • Assist in the management of the daily challenges, change and ambiguity of working within a fast-paced environment.
  • Maintain and update the additional leaflet charges.
  • Continuous improvement of Stop Standardise Simplify.

Requirements

  • Team Leadership
  • Customer focused
  • Strong problem solving skills
  • Good written & verbal communication
  • Good organisational skills and strategic thinking
  • Commercial Acumen
  • Able to adapt, working as part of a team and independently in an ever changing environment
  • Previous experience with use of excel & their functions
  • Previous experience with Business Objects is desirable
  • Understanding of Symbol Group and independent retail is desirable

Benefits

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

About Booker

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

Contact

Reporting to: Retail Support Manager

Skills

Team leadership

Customer focused

Problem solving

Written communication

Verbal communication

Organisational skills

Strategic thinking

Commercial acumen

Excel

Business Objects

Retail