Provide a welcoming front-of-house service while ensuring the security of staff, visitors, and contractors. This role combines reception duties with security responsibilities, requiring excellent communication, organisation, and customer service skills.

Requirements

• Right to work in the UK.
• Frontline SIA Licence required.
• Experience in administration, reception, or customer service is desirable.
• Proficient in Microsoft Office.
• Excellent customer service and interpersonal skills.
• All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.

Responsibilities

• Provide a friendly and professional front-of-house service to all staff, visitors, and contractors, ensuring accurate sign-in/out procedures in line with site security requirements.
• Deliver proactive support, including booking taxis, meeting rooms, and providing relevant information as required.
• Assist visitors, staff, and contractors with queries and provide additional support when needed.
• Answer phone calls efficiently and perform administrative duties as required.
• Maintain calm, professional, and clear communication at all times.

About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.