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Service Delivery Manager
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FI
Service Delivery Manager
Finastra
London
Early applicant
On-site
Employee
Full-Time
Mid Level
We’re looking for an experienced Service Delivery Manager to lead large, complex projects, ensure exceptional service delivery and disaster recovery for our Lending Cloud Services clients. Reporting to the Director of Client Delivery & Implementation, you’ll manage end-to-end project execution—from intake to operational handover—while driving client satisfaction and service excellence.
Requirements
- 5–7+ years in project/program management with technical and non-technical teams.
- Strong...
Skills
Project management
Agile
ITIL
ServiceNow
SFDC
Azure DevOps
Communication skills
Leadership skills
Problem-solving skills
Disaster recovery
ITSM
Location