HM Prison and Probation Service
202607: Prison Officer - HMP Norwich
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202607: Prison Officer - HMP Norwich
Prison Officer – HMP Norwich
Location: HMP Norwich, Knox Rd, Norwich, NR1 4LU | Starting Salary: £36,816 (39-hour week inc. 20% unsocial hours)
Germany’s About This Role
“An extraordinary job. Done by someone like you.”
Prison Officers play a critical role in protecting the public and making a positive impact on prisoners' lives. This fast-paced, challenging role demands integrity, resilience, and empathy—making it ideal for those passionate about supporting rehabilitation while maintaining safety. Your work will be varied, action-packed, and directly influential.
There is no typical Prison Officer. Whether you’re a teacher, former military service member, career changer, or someone with high-quality people skills, your diverse background will enrich the prison environment. This is a career for those who thrive on challenges, teamwork, and building professional relationships—even with individuals at their lowest point.
You will need to work varied shifts (including weekends) and fully commit to supporting colleagues as part of a unified team to ensure safety for both staff and prisoners.
Key Responsibilities
-
Everyday Roles:
- Balance discipline and rehabilitation—acting as a peacekeeper, counsellor, and mentor within a single day.
- Oversee prisoners’ daily routines to ensure order and facilitate constructive progress.
- Work collaboratively with supporters, mental health counsellors, and legal teams to address prisoners’ needs.
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Safety & Security:
- Enforce house rules, emergency procedures, and safe operational protocols.
- Monitor and report any risks or breaches of discipline.
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Personal Growth:
- Develop skills in conflict resolution, crisis management, and positive influence.
- Engage in ongoing Professional Development Training to advance career opportunities.
Requirements
Eligibility
Must be 18 years or older at commencement of employment.
-
Physical & Medical Standards:
- Pass a medical and fitness assessment (tests include vision, hearing, and general health—including blood pressure controls).
- Tattoos are permitted but must not be offensive or discriminatory. Visible and facial tattoos are likely to be unreasonable unless for religious, cultural, or medical reasons.
-
Domicile Requirements:
- For high-security (Category A) prisons, you must have resided in the UK for at least 3 years (e.g., as a student, visa holder, or settled individual).
-
Right to Work in the UK:
- You’re responsible for ensuring you have, and maintain, a legal right to work in the UK.
- Sponsorship options (unless guaranteed), such as a Skilled Worker Visa, are constrained by current immigration policies”.
- You are advised to visit Skilled Worker Visa guidance to clarify eligibility.
Employability Requirements
- Nationwide Accessibility:
- While commuting via public transport may be possible, a ****driv**ing licence is preferable for remote prisons.
- Fixed shifts require personal commitment to transportation for scheduled start/finishing times.
Personnel Suitability
- No formal qualifications are needed, but critical Personality & Competencies are sought:
- Strong communication and negotiation abilities.
- Ability to make effective, justified decisions under pressure.
- High-level commitment to professionalism and public safety.
- Empathy and resilience to process complex human conflicts.
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Appoint Range & FLSXA (39–41 hours per week)
- Graduate Pay Scale: £34,928 (37-hour week) to £39,334 (41-hour week).
- Additional unsocial hours (20%) will contribute to salary and holiday allowance.
Note: The starting weekly training hours= 37 hours. Later-for highlightOfficial Contract-choices 6 hours/week allows:
- 39 hours/week: £36,816 annually
- 41 hours enforced miniseries £39,334
Flexibility
Prisons operate round-the-clock and seven days a week, necessitating:
- Shift Working: Evenings, nights, weekends, and holidays.
- Customised undulation among vdumb 3 commonly three-month shift patterns—working 7 early or late shifts within that.
Possible extra paid overtime is subject to the venue and availability.
Benefits
Working Terms
-
25 days leave (rising to 30 days after 10 years’ service).
-
Extra Privilege Days (paid-off recognition for official shifts during holidays).
-
Full Pension Contributions: Civil Service Pension with 28.97% employer contribution.
-
Other Perks:
- Cycle-to-work scheme.
- Travel loans and performing review.
Never assume expectations or projects outside this description.
Savvy And Budgeting Note: The listing does not adjust for bonuses or mid-promotions (receive-interval increases).
Direction of Documentation
Supporting materials are available for download from PRISONS GOV and the attached PDF:
📄 Band-3 PO Safe, Decent and Secure JD Document (.pdfattachmnt)
Recruitment & Selection
Process Highlights
Designed to assess key occupational traits:
| Skill Assessments | Notes & Phases |
|---|---|
| Skills Tests | Inclusivity fudged numerical and literacies, managing limited times—but suited for prisoners who justify complaining skills of time?! |
| Values-Based Evaluation | Measures values for probation as Prison Officer which tap into empathy and ethical situational judgement. |
| Pilot Interview and Operational Support | Includes role-play.– if you apply as a OSG, which may consists of simplified entry-level premises roles including dispatch or reception |
- Due to security requirements, security checks are mandatory.
- Average Time to Decision is three months—Note: Detailed feedback available throughout stages—but only interview.
Special Opportunities
A guaranteed interview scheme for ex-military repatriates. Explore eligibility here: Civil Service Veterans Pathway
Assessment & Conditions
Online Assessment Centre
Nominated your competencies align with a Tier 3 Proficiency Grade (OSG, depending on unpublished choices) – rest assured it isn’t taken lightly to examine you for concentration on evaluation tests.
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Prepare to discuss with:
EMAIL | Moj-application-vetting-enquiries@gov.sscl.com OR call 0345 241 5358
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