West London NHS Trust
222-ICS-508

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About the Role
The Pharmacy Assistant will work as part of the Pharmacy Team to deliver a safe, effective, and patient-centred pharmacy service across Trust sites.
Working under the supervision of the Lead Pharmacy Technician, Pharmacy Technicians, and Pharmacists, the post holder will support medicines management, dispensing, stock control, ordering, and administration in accordance with Trust policies, Standard Operating Procedures (SOPs), and national legislation.
Key Responsibilities
- Contribute to the safe supply, storage, and distribution of medicines and support service delivery across inpatient, outpatient, community, and clinic-based services.
- Deliver a high-quality medicines management service across wards, clinics, community services, and other Trust sites.
- Provide technical support within the dispensary as required by service needs, ensuring safe, accurate, and timely supply of medicines.
- Support pharmacists, pharmacy technicians, and nurses in the delivery of medicines optimisation activities.
- Work within SOPs and Trust policies at all times.
- Participate in implementation of service developments and improvements within pharmacy services.
- Place orders for prescriptions as instructed by pharmacy staff.
- Liaise with GP practices and community pharmacies as directed.
- Participate in departmental meetings and contribute to effective communication within the pharmacy team.
- Support training of pharmacy assistants, student technicians, and other staff where appropriate.
- Contribute to audits, governance, and service improvement activities.
- Report and record incidents via Trust systems in line with policy.
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About the Trust
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.


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Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Contact Information
For further details / informal visits contact:
- Name: Beata Balut
- Job title: Lead Pharmacy Technician
- Email address: beata.balut@nhs.net
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