NHS DUMFRIES & GALLOWAY
252187 Technical Coordinator

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NHS Dumfries & Galloway is looking for an enthusiastic and technically skilled Technical Co-ordinator to join our DDaT Information Services Team.
This is an exciting opportunity to work at the heart of the organisation's information and digital services, supporting the development of modern data, reporting and business intelligence solutions that enable better decision-making and help improve patient care across the region.
The Role
As a Technical Co-ordinator, you will play a key role in the management, development and support of data and reporting systems used throughout NHS Dumfries & Galloway. Working with a wide range of clinical, operational and corporate services, you will help transform complex data into meaningful information that supports service delivery, performance management and strategic planning.
You will be involved in developing and maintaining databases, data warehouses, dashboards and reporting solutions, while supporting colleagues across the organisation to access accurate, timely and high-quality information. The role also provides opportunities to contribute to digital transformation projects, system integrations and the ongoing development of our business intelligence capability.
What You'll Be Doing
- Developing and maintaining databases, data repositories and reporting solutions.
- Supporting the continued development of the organisation's data warehouse and business intelligence platforms.
- Supporting the implementation of data analytics systems, including AI solutions.
- Creating and enhancing reports, dashboards and data visualisations using tools such as Power BI, MS Fabric, Snowflake, Qlik and SQL-based technologies.
- Working with clinical, operational and corporate teams to understand information requirements and deliver effective solutions.
- Supporting data quality improvement initiatives and ensuring information is accurate and reliable.
- Investigating and resolving complex technical and data-related issues.
- Delivering training, guidance and technical support to users across the organisation.
- Contributing to a wide range of DDaT Data projects and digital transformation initiatives.
About You
We are looking for someone who is analytical, organised and passionate about using data and technology to improve services.
You Will Be Able To Demonstrate
- Experience working with databases and data management systems.
- Strong SQL skills and an understanding of data extraction, transformation and reporting processes.
- Excellent problem-solving and analytical abilities.
- Strong communication and stakeholder engagement skills.
- The ability to manage multiple priorities and work independently.
- A commitment to delivering high-quality customer-focused services.
Experience with Power BI, Qlik, data warehousing or healthcare information systems would be advantageous, although training and development opportunities will be available for the right candidate.
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Why Join Us?
This is an excellent opportunity to join a supportive and innovative team, working on projects that directly influence healthcare delivery across Dumfries & Galloway. You'll gain exposure to a wide range of technologies, contribute to major digital transformation programmes, and play a vital role in helping the organisation make better use of data and information.
For an informal discussion about the post, please contact Phil Bertram, Business Intelligence and Data Warehousing Manager, on 01387 246969 (philip.bertram@nhs.scot)
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa.
INFORMATION FOR ALL CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages
APPLICATION PROCESS
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
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Artificial Intelligence (AI)
Tools like ChatGPT or Copilot can be helpful when planning or preparing your application but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you. Why this matters: Applications that appear to rely on AI-generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
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Assessment Form
Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
Once you have submitted your application form you will be unable to make any amendments.
Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.


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DISCLOSURE SCOTLAND
Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit:
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
Additional Information For International Candidates
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.
WORK VISA
If You Require a Work Visa, Please Check To See If You And The Vacancy You Are Applying For Are Eligible By Visiting The Home Office Website
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).
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