Exponential-e
2nd Line Network Engineer 24/7
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Exponential-e
Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off
Your new role:
- Effective and timely troubleshooting of routing, switching, Wireless LAN and security issues
- Maintaining best practices of both engineering and administrative work.
- Regular communication both verbally and written with existing customers
- Take ownership and effectively manage support tickets including incidents and changes requests
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- Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
- Knowledge of layer 3 protocols such as BGP, OSPF, EIGRP, HSRP/VRRP
- Excellent verbal and written communication skills, along with a professional telephony manner
- CCNA, CCNP and/or JNCIS certified
- Experience with next generation firewalls such as Fortinet or Palo Alto.
What we offer:
- Involved in varied projects that make a positive impact on critical services on a local and national level
- Vibrant company culture with a wide range of events and social activities throughout the year
- Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club
- Dedicated Learning and Development team and access to a range of training, courses and certification support
- Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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