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3P Transportation Business Analyst, EU 3P Transportation Operations - 3P T&SB
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Business Analyst - 3P Transportation Execution
We are looking for a curious, analytically-minded Business Analyst to join our 3P Transportation Execution team on a 12-month fixed-term contract. In this role, you will own and deliver analytical and automation projects that contribute to the overall 3P Transportation and wider Amazon business goals - generating lasting efficiency gains for the organisation.
You will work with large, complex datasets to identify patterns, surface opportunities, and build automated solutions that reduce manual effort across the network. Depending on business need, the role may involve developing analytics in areas such as Quality Management, Capacity Planning, Speed Enhancement, or Continuous Improvement across our 3P carrier network.
The role involves partnering with Program Managers and senior stakeholders to translate business requirements into analytical deliverables. You will build collaborative relationships, scope projects autonomously, and drive outcomes through data.
The ideal candidate will be comfortable working in a fast-paced, ambiguous, and ever-changing environment. You will remain calm under pressure, distil complexity into clear insights, and actively seek to invent and simplify. You will have a bias for action - moving quickly to deliver data-driven solutions. You will embrace AI and automation - including agentic technologies - to remove manual processes, generate insights at scale, and unlock new ways of working. Above all, you will work tirelessly to improve the customer experience and raise the bar on behalf of the customers we serve.
Key Job Responsibilities
Core Responsibilities
- Use data to generate observations, hypotheses, and actionable insights - deep diving into performance metrics, operational data, and forecasting models to identify root causes and improvement opportunities
- Build automated reporting, dashboards, and analytical tools using SQL, Python, and internal platforms (QuickSight, AWS services)
- Scope, test, and deploy AI-driven solutions that reduce manual processes and augment team capacity
- Leverage AI, automation, and agentic technologies to enhance productivity and deliver scalable solutions
- Support OP planning cycles with data analysis, forecasting, and scenario modelling
- Partner with Program Managers and senior stakeholders to translate business requirements into analytical deliverables
- Present findings and recommendations clearly to technical and non-technical audiences
- Manage project timelines and deliverables autonomously, escalating risks proactively
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Depending on business need, the role may involve developing analytics in one or more of the following areas:
- Quality Management - analysing defect trends, carrier performance data, and customer satisfaction metrics to identify improvement levers
- Capacity Management - building models for carrier utilisation, volume forecasting, and readiness tracking
- Speed Enhancement - developing analytical frameworks to measure and improve delivery speed and promise adherence
- Continuous Improvement - identifying inefficiencies through data, building automation to remove waste, and measuring impact of improvement initiatives
About The Team
This is a London/Milan-based role within the 3P Transportation Execution organisation. We fulfil hundreds of millions of units to customers every year from across our complex network. The team manages the relationships, volume flows, and execution of our AFN 3P carrier partners - including Postal, Parcel, and Express carriers - both domestically in-country and cross-border. 3P Transportation Execution is responsible for making sure these shipments are successfully delivered on time, first time, at the fastest speed, in the ways our customers want them, and at the lowest cost.
No visa sponsorship or relocation is available for this role.
Basic Qualifications
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
- Experience in a highly analytical, results-oriented environment with cross functional interactions
- Knowledge of SQL
- Experience in one or more scripting languages (e.g., Python, Ruby, Perl)
- Experience with AI/ML technologies
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
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Preferred Qualifications
- Experience in automation and programming
- Experience using managed ML/AI solutions
- Experience in Amazon Redshift and other AWS technologies
- Experience in transportation operations and industry knowledge
- Experience managing projects and working independently
- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
Equal Opportunities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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