National Highways
[6853] Traffic Officer
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[6853] Traffic Officer
About The Job
We are currently recruiting for Traffic Officers, to be based at Milness Outstation, Milnthorpe.
You will provide a customer-focused service through effective management of the strategic road network, working as part of a team. Your responsibilities will include managing road traffic collisions, removal of debris, and other unplanned events.
Our Traffic Officers operate 24/7, 365 days a year, working a 6 days on, 3 days off rotation. This includes:
- 3 early shifts (6am–2.26pm)
- 3 late shifts (2pm–10.26pm)
- 3 rest days (off duty)
- 3 cover shifts (flexible alignment with any of the above)
- 3 night shifts (10pm–6.26am)
The salary starts at £29,010 per annum, plus a 25% shift allowance, resulting in a combined salary of up to £36,262.50. After completing an initial 9-month probation period successfully, the salary increases to £30,210, with a combined total of up to £37,762.50.
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In this role, you will respond and resolve incidents by:
- Deploying traffic management in a timely and safe manner
- Collaborating with colleagues, emergency services, and external responders
- Contributing proactively as part of a team to meet performance targets
- Using a range of technologies, including radio and mobile telephony, to relay accurate updates to stakeholders and customers
- Ensuring personal safety while managing incidents by reporting unsafe conditions
- Maintaining records of vehicles and equipment
About You
To be considered, you must:
- Hold a full valid driving licence with no more than three points
- Live within one hour’s commutable distance of Milnthorpe
- Have experience of motorway driving
- Demonstrate knowledge of workplace safety
- Provide high-quality customer service
- Be self-motivated, collaborative, and comfortable working independently
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About Us
At National Highways, we manage and enhance England’s motorways and major A-roads, ensuring safer, smoother, and more reliable journeys for customers.
Our priorities revolve around safety, customer experience, and delivery, underpinned by our core values of passion, integrity, safety, teamwork, and ownership.
The Operations team ensures the strategic road network remains operational, addressing over 39,000 customer enquiries monthly, managing all maintenance activities, and responding to incidents across 4,500 miles of road networks.
We strongly promote a diverse and inclusive environment, welcoming applicants from all backgrounds.
Note: The application window may close earlier than the posted deadline due to high demand.
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