Assessment and Student Progression

• Support the administration and coordination of internal and external assessment activities.
• Assist in the preparation of Assessment and Progression Boards, including the collection of student records, assessment evidence, and required documentation for External Examiners.
• Prepare meeting minutes and maintain accurate records of Assessment and Progression Boards.
• Communicate assessment timelines and guidelines to academic staff and monitor compliance with key deadlines.
• Oversee the accurate recording of assessment results within the Student Information System.
• Coordinate the publication of provisional and final grades and ensure their timely communication to students.

Administrative Activities

• Manage student records and ensure the accurate transfer of student data to relevant institutions in compliance with privacy regulations and institutional guidelines.
• Support the administration of HESA collection data as well as Students Surveys.
• Prepare and provide data reports required by institutional stakeholders and NABA offices.
• Monitor and support student re-enrollment and progression processes.
• Participate in Course Panels and related academic governance activities, when required.

Reception

• Act as the main front-of-house representative of the School, ensuring an excellent experience for students, staff, tutors, guest lecturers, and visitors through the effective management of reception and campus services.
• Provide a professional and welcoming reception service, offering general information and directing visitors to the appropriate facilities, services, and contacts.
• Coordinate reception activities and support the management of incoming calls and general enquiries.
• Manage the switchboard and support the effective handling of campus communications.

About You

Education and Experience

• Bachelor’s or Master’s degree preferred.
• At least 3-5 years of experience in academic support, educational administration, or coordinating academic activities, preferably in an international or higher education environment.
• Experience in managing timetables, planning, and coordinating academic events and activities.
• Familiarity with academic management systems (e.g., student management software) and administrative practices in educational contexts (particularly in the UK or higher education sector).

Technical and Organizational Skills

• Strong planning and organizational skills: ability to effectively manage timetables and academic resources, ensuring all activities are scheduled on time and without conflicts.
• Excellent understanding of academic processes in an international context, especially related to timetabling, student career management, and faculty support.
• Knowledge of student visa processes, National Insurance Number registration, and health insurance for international students is a plus.
• Knowledge of UK academic regulations related to attendance, student career management, and dropout prevention strategies.
• Good level and experience in the use of Microsoft Excel.
• Knowledge of Hyperplanning tool is a plus.

Interpersonal and Soft Skills

• Excellent communication and interpersonal skills, with the ability to engage effectively with students, faculty, and academic staff, fostering a supportive and collaborative environment.
• Problem-solving skills to address the daily needs of students and faculty while maintaining high satisfaction levels.
• Customer-focused approach: ability to provide attentive and professional support to students, ensuring positive and productive experiences.
• Teamwork skills, working closely with other departments (e.g., Career Services, Industry Relations) to ensure smooth management of activities.
• Proactivity and adaptability in a fast-paced, dynamic environment typical of an academic start-up.

Language Skills

• Fluency in English (C1/C2 level) both written and spoken.
• Additional language skills are a plus.

Terms of Employment

• Contract: Full-time employment
• Working pattern: Onsite
• Gross annual salary range: £30,000 - £35,000

Why Join NABA London?

Joining NABA London offers the opportunity to be part of the launch of a new international creative institution in London. You will play a pivotal role in establishing and developing academic and student-facing operations, contributing directly to the creation of an outstanding student experience and a welcoming campus environment. This is a unique opportunity to take ownership, shape new processes, and work closely with a diverse international community in a growing and ambitious institution.

Please, send your application and authorize the treatment of personal data in compliance with the GDPR 679/16. According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness, and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background, and job qualifications.

About NABA

NABA, Nuova Accademia di Belle Arti, is an international Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of Education, University and Research (MIUR), back in 1981. With a campus in Milan and one in Rome, NABA offers academic diplomas equivalent to first and second-level university degrees in the fields of design, fashion design, graphics and communication, multimedia arts, new technologies, set design, and visual arts. The Academy was founded in Milan in 1980 upon the private initiative of Ausonio Zappa, Guido Ballo, and Gianni Colombo.

NABA was selected by Frame and included in the Masterclass Frame Guide to the 30 World’s Leading Graduate Design, Architecture and Fashion Schools, by Domus Magazine as one of Europe’s Top 100 schools of Architecture and Design.

www.naba.it

WHY NABA

As a member of NABA, you can make a positive difference by bringing high-quality education to students in order to support them in their professional career and to convert their talent into reality. You will have the opportunity to impact their lives and to learn about yourself while learning new things. You will find people eager to seek new ideas, new information, and new ways of experiencing challenges. We are also inspired by the efforts of each employee and by our accountability to each student. We are interdisciplinary and inclusive. Our educational offer demonstrates our commitment, enthusiasm, and professionalism at all times and our passion for continuous development. If you join NABA, you will have access to a network of colleagues whom you can learn from, who will inspire you, and who will fuel your success.