Steelway
Access Cover Installation & Survey Technician
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Who We Are
Steelway are a leading steel fabrication company specialising in Metalwork and secondary steelwork. Our projects focus heavily on galvanised gantries, access staircases and platforms within the water industry. We pride ourselves on delivering precision, safety and excellent value to our commercial and natural industrial clients.
Purpose Of Role
To install, inspect, survey and rectify access cover systems manufactured by Steelway Brickhouse.
The role combines practical installation work, customer-facing technical support and site surveying. The successful candidate will remove and replace existing access covers, prepare surrounding civils, ensure high-quality installations, investigate customer-reported issues and progressively develop into a lead site surveyor for future projects.
This position plays a key role in ensuring Steelway Brickhouse delivers exceptional quality, safety and customer satisfaction from initial site assessment through to final installation and aftercare.
Location
Field-based with travel throughout the UK & on site at Steelway Brickhouse when not travelling
Key Responsibilities
- At all times comply with the RAMS provided
- Remove existing access covers and frames.
- Prepare chambers and surrounding areas for installation.
- Carry out minor civils works associated with installations, including: breaking out existing concrete where required, excavation of small localised areas, preparing foundations and bedding materials, concrete and mortar finishing works, reinstatement of surrounding surfaces
- Install Steelway Brickhouse units in accordance with drawings and specifications.
Installation Activities
- Carry out mechanical fitting and adjustment activities to ensure correct alignment and operation.
- Ensure completed installations achieve a high-quality aesthetic finish.
- Complete all relevant installation records, photographs and documentation.
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Installation Activities
- Visit customer sites to investigate quality concerns, operational issues and installation-related queries.
- Identify root causes of issues and agree practical solutions with customers.
- Carry out basic repair, modification and rectification work where required.
- Liaise with internal engineering and production teams regarding recurring issues or product improvements.
- Act as a positive ambassador for Steelway Brickhouse while on customer sites.
Site Surveying
Working alongside the current Sales Engineer, develop the skills and knowledge necessary to undertake independent site surveys. Responsibilities will include:
- Conducting pre-installation surveys.
- Measuring chamber openings and surrounding infrastructure.
- Assessing site access requirements.
- Identifying installation risks and challenges.
- Recording site dimensions and relevant photographs
- Producing accurate survey information for quotation, design and manufacturing purposes.
- Identifying opportunities for improved solutions and value-added services.
- Progressively taking ownership of survey activities as experience grows.
Health & Safety Compliance
- Work safely and in accordance with company policies and industry regulations.
- Complete risk assessments and follow site-specific safe systems of work.
- Maintain tools, equipment and vehicles in a safe and serviceable condition.
- Ensure installations comply with relevant specifications and standards.
- Attend all required training and development activities.
Essential
Knowledge & Experience
- Experience in a practical installation, maintenance, construction or mechanical fitting environment.
- Ability to use hand and power tools safely and effectively.
- Experience carrying out minor civils works including concrete preparation and reinstatement.
- Good understanding of measuring and working accurately from dimensions.
- Strong problem-solving skills.
- Ability to communicate effectively with customers and colleagues.
- Full UK driving licence.
- Willingness to travel and occasionally stay away from home.
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Desirable
- Experience working within utilities, water industry, highways or infrastructure sectors.
- Experience of access cover or drainage products.
- Site surveying experience.
- CSCS card.
- NRSWA Streetworks qualification.
- First Aid qualification.
- Confined Space awareness.
- Experience reading engineering drawings.
Personal Attributes
- Practical and hands-on.
- Pride in workmanship and attention to detail.
- Professional and customer-focused.
- Able to work independently.
- Organised and methodical.
- Positive approach to problem solving.
- Reliable and accountable.
- Keen to learn and develop new technical skills.
Success Measures
- Installations completed safely and right first time.
- Customer issues resolved promptly and professionally.
- Survey information accurate and complete.
- High levels of customer satisfaction.
- Minimal installation defects or warranty claims.
- Positive representation of the Steelway Brickhouse brand.
- Progressive development into an independent surveying capability.
What We Offer
- Competitive salary
- Company pension and health benefits
- Supportive team environment
- 33 days' holiday including bank holidays
- Cycle to work scheme
- Christmas shut down period
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