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Access Officer
Access Officer Location: Plymouth, Devon
About Babcock
At Babcock, we’re shaping a safe and secure world, together. Join us in one of the UK’s most important defence sites—Devonport Royal Dockyard—as an Access Officer, playing a critical role in serving clients like the Royal Navy, MOD, and defense contractors.
The Role
You’ll be the first point of contact for employees, visitors, and contractors, acting as a vital gateway to a nationally significant defence facility. This is your opportunity to develop your career in security, access management, and customer service while supporting a UK-wide naval hub.
Key Responsibilities
- Provide a professional, welcoming, and customer-focused entry and exit service.
- Process access passes, permits, and applications following Ministry of Defence (MOD) contractual requirements.
- Manage site access for staff, vehicles, contractors, and VIP guests.
- Review administrative processes to improve efficiency and service delivery standards.
- Support office and site security teams, ensuring seamless operations and excess of customer experience standards.
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⚠️ Shift Pattern – 35-hour full-time role
- Mon-Thurs: 10:00–18:00
- Fri: 13:00–18:00
Requirements
Essential Criteria
- Customer service experience in a fast-paced, public or security-facing environment. Good knowledge of IT systems and office applications (Word, Excel, database software).
- Ability to handle sensitive information discretely and confidentially.
- Excellence in communication and interpersonal skills, engaging professionally with diverse stakeholders.
- Comfortable organising clear records and following strict guidelines.
- Experience in administrative, security, reception, or access control environments is a advantage.
Security Clearance
- Essential: Must be a UK sole national able to attain and uphold a Security Check (SC) level clearance—per UK vetting standards.
Note: Certain roles require national security verification. Visit the UK Security Vetting: clearance levels for full guidance.
What We Offer
As a Babcock employee, you’ll enjoy a comprehensive package:
- 28 days holiday (plus paid annual leave trading*).
- Pension scheme with employer-matched contribution and life assurance.
- Aviva DigiCare+ with digital GP access, annual health checks, and nutritional support.
- Employee discount shopping portal.
- Payment of professional fees and reservists receive one week annual paid leave.
- ‘Be Kind Day’, a paid volunteer day.
- Education and development opportunities for career growth.
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We’re Babcock
A global FTSE 100 organisation, we pride ourselves on driving innovation across security, defence, engineering, and public infrastructure. Together, our colleagues create lasting impact—delivering exceptional service with work-life balance and inclusion at its core.
"We call that lifetime engineering."
⚡ Join our team, and be at the forefront of national security.
Diversity & Inclusion Commitment
We passionately promote a ‘Disability Confident’ workplace, continuous access to reasonable adjustments (contact careers@babcockinternational.com for support), and support for flexible working discussed during interviews.
Applications close: 09/07/2026
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