Seetec
Accommodation Support Officer - (HMP Channings Wood)
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Accommodation Support Officer
Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We’re looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs.
About the Role
In this role, you will manage a caseload of adult males either residing in custody or living in the community. Working in close partnership with probation practitioners, you will:
- Carry out initial assessments to understand each individual’s circumstances.
- Develop tailored accommodation plans through a series of agreed interventions.
- Help participants navigate housing challenges and ensure they are kept informed of decisions affecting them.
- Support participants in understanding their rights throughout the process.
We welcome candidates from diverse backgrounds, including social services, mental health, education, or recent graduates seeking experience in the criminal justice sector. Transferable skills and a person-focused approach are most important.
Responsibilities
Core Duties
- Manage a caseload of participants, producing personalised accommodation plans.
- Conduct initial assessments, considering risk, situation, and individual need.
- Record progress and outcomes timely and accurately using the case management system.
- Maintain contact with participants, identifying emerging risks and concerns.
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Professional Requirements
- Build effective professional relationships with participants and external stakeholders.
- Act as a positive role model, inspiring behavioural and attitudinal changes.
- Promote meaningful pathways toward stability and independence.
Skills and Experience
- Highly effective interpersonal and communication skills (both verbal and written).
- Ability to establish and maintain strong working relationships.
- Strong organisation and time management, with a commitment to meeting deadlines.
Additionally, while no single background is required, relevant industry experience or transferable skills (such as in social care, education, or support roles) are highly valued.
Benefits
This role offers a competitive salary starting from £24,650 – £29,000 per annum (depending on experience) and includes:
- 25 days annual leave + Bank Holidays + Birthday Day Off (with paid extra leave options).
- 2 Volunteer Days, one personal and one charity.
- Pension contribution (5% employee + 5% employer).
- Healthcare Cash Plan, including 3x salary life assurance.
- Annual salary reviews.
- Refer-a-Friend Scheme – Receive money for every successful referral.
- Free access to Benefit Hub (discounts, cycle-to-work schemes, and additional voluntary benefits).
- Employee-owned organisation with a strong community focus.
- Ongoing training and support for development in the role.
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Location & Contract
- Location: HMP Channings Wood
- Contract: Fixed Term until 25 February 2027 (currently being advertised as "Permanent")
- Hours: Full-Time, 37 hours per week (Mon-Fri).
- Closing Date: 16 July, 2026
Further Information
Contact: For more details, speak to our Internal Recruitment Team, 01702 595200.
Communities is the Justice and Social Care division of Seetec, delivering tailored support and interventions designed to:
- Address barriers hindering individuals from living fulfilled lives.
- Equip participants with the skills needed to desist from offending and reintegrate successfully into communities.
- Promote British values in line with the Prevent Duty.
Seetec is an equal opportunities employer and supports ex-offender recruitment. We safeguard vulnerable adults and children, expecting all staff to uphold these standards.
- Competitive remuneration.
- Long-term impact for individuals.
- Supportive working culture.
To apply or for additional details, visit [link] if available, or upload your CV through the easy-to-use system provided.
Joint commitment to growth, equality, and meaningful contribution is at the core of this role.
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