Thirteen Group
Accommodation Support Worker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Join us as an Accommodation Support Worker at Thirteen Group!
This is a talent pool opportunity—there are currently no live vacancies, but we recruit proactively due to the length of time that vetting clearances can take. If successful, we would initiate your clearances ready for a position becoming available.
Role Overview
Thirteen Group is seeking Accommodation Support Workers to join our talent pool for our Offender Services team in Northumbria, covering 6 Local Authorities and HMP Northumberland.
Help people rebuild their lives after prison. Every year, hundreds of individuals leave custody without a stable place to live. As an Accommodation Support Worker, you’ll play a critical role in:
- Securing safe housing
- Reducing the risk of reoffending
- Building a more positive future
This role is currently contract-based (ending July 2027) but has potential to be made permanent. The role blends community and in-prison work, requiring resilience, self-starting initiative, and the ability to meet tight deadlines.
**Please note: Roles are subject to National Security Vetting and Prison Clearance.
Thirteen Benefits
- Salary: £35,005 per annum
- Annual Leave:
- Starts at 28 days, rising to 31 days after 3 years.
- A day off for your birthday, plus all UK bank holidays.
- Pension:
- Up to 17% contributions, with flexible options (up to 7% colleague and 10% employer contribution).
- Simply Health: Access to discounted healthcare services and wellbeing support.
- T’dar: Our discount and rewards platform for savings on everyday brands.
- Annual leave buy/sell opportunities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Manage your own caseload and provide clear, practical advice, support, and guidance to help individuals secure and maintain safe housing.
- Conduct needs assessments, detect early risks, and connect people with appropriate specialist support.
- Collaborate closely with the National Probation Service to plan releases and secure suitable accommodation.
- Deliver one-to-one and group sessions to build life skills, confidence, and resilience.
- Maintain accurate digital records and meet agreed performance targets set by the Ministry of Justice.
About You
-
Experience and Passion:
- Familiarity with the criminal justice system and confidence in supporting ** visokally complex clients**.
- Strong ability to use Microsoft Office apps and manage digital caseload systems.
- Demonstrated bed communication skills, staying calm under pressure, and the ability to de-escalate challenging situations.
- Local knowledge of housing options, legislation, and support services within Northumbria.
-
Skills and Attributes:
- Experience delivering one-to-one and group support sessions and motivating others.
- Practical experience in helping individuals transition into stable housing.
-
Logistics:
- Full UK driving licence required (with access to a vehicle for travel across the region).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Thirteen Group?
At Thirteen Group, we’re committed to building stronger communities and enabling positive life changes through affordable homes. Our mission is to be the most trusted housing association, placing customers at the heart of everything we do.
As the largest housing association in the North East (and among the top 25 nationally), we manage: ✔ Over 36,000 homes ✔ 1,600+ colleagues providing services to 100,000 customers
Why join us?
- Local impact: A team with a sense of belonging but open to national talent.
- Diversity and inclusion: A workplace that values and celebrates varied perspectives.
- Beyond housing: Tailored support services that deliver holistic wellbeing solutions.
Next Steps
- Explore further details: Refer to the attached job documents for comprehensive information.
- Contact us: For informal discussions, reach Anthony Clark on 07769 230 541 (calling hours: 9am–5pm).
Note: Only direct candidates will be considered—no recruitment agencies please.
Ready for a Meaningful Challenge?
Join Thirteen Group and make a tangible difference in our community every day. Apply now and begin your journey toward supporting life transformation!
Note: We’ll need to verify your right to work in the UK as part of the hiring process. Unfortunately, we are not currently a Skilled Worker Sponsoring Employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills