Connected Engineering
Account Development Executive
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We're looking for an Inside Sales Executive to join a growing and well-established manufacturing business in Milton Keynes (Bletchley), supporting existing customers and helping drive repeat business growth.
The Role
This is an office-based sales position focused on managing customer relationships, generating repeat orders, and identifying opportunities to grow sales within an established customer base. Rather than high-volume cold calling, you'll work closely with existing customers, building long-term relationships, understanding their requirements, and ensuring they receive an excellent service. You'll also support incoming enquiries, prepare quotations, follow up opportunities, and help maximise sales across a range of technical products.
This role would suit someone with experience in internal sales, account management, customer service, sales administration, or business development who enjoys building relationships and delivering results.
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Key Responsibilities
- Manage and develop relationships with existing customer accounts
- Proactively contact customers to generate repeat business and identify future requirements
- Prepare and follow up quotations, converting enquiries into sales orders
- Process orders and maintain accurate customer records
- Coordinate product samples and customer requests
- Work closely with production and internal teams to ensure customer requirements are met
- Maintain and update CRM and sales systems
- Support marketing campaigns and follow up generated leads
- Identify opportunities to upsell and cross-sell products and services
- Deliver exceptional customer service throughout the sales process
About you
We're keen to speak to candidates with:
- Previous experience in internal sales, inside sales, account management, customer service, sales support, or business development
- Excellent communication and relationship-building skills
- A proactive and commercially minded approach
- Strong organisational skills and attention to detail
- Confidence preparing quotations and managing customer enquiries
- Experience using CRM or ERP systems
- A positive attitude and desire to develop a career in sales
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Experience within manufacturing, engineering, industrial, or technical products would be beneficial but is not essential.
What's On Offer
- Competitive salary plus bonus potential
- Half day every Friday
- Friendly and supportive working environment
- Career development and progression opportunities
- Established customer base with a strong focus on repeat business
- Opportunity to join a successful and growing business
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