Account Development Representative

This role involves regular travel within the UK (60-70% approximately). A typical day will include:

• Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact
• Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact
• Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations
• Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account
• Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk
• Identifying and developing internal champions who can drive adoption and momentum within customer organisations
• Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction
• Capturing and sharing customer insights and success stories to support broader team learning and enablement

This Role is a Fit for You If...

• You have a proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role
• You have a commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results
• You are energized by building relationships in person and see time onsite with customers as a key part of your role
• You are naturally curious about how businesses operate and can quickly understand workflows and priorities
• You have a strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value
• You are coachable, growth-oriented, and actively seek and apply feedback
• You are organized and disciplined in how you manage your accounts, pipeline, and follow-ups

What We Offer

• Group Critical Illness
• Group Income Protection
• Group Life Assurance
• Pension
• Vision
• EAP Access to our Discounts and Wellbeing Portal
• Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme
• Unlimited Vacation
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission. To learn more, visit www.bullhorn.com.