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Job Title: Account Director
Join OneAdvanced
We're seeking an ambitious Account Director to join our talented team at OneAdvanced, a leading software supplier to the UK's social care sector. As a key member of our sales team, you will play a pivotal role in cultivating strategic partnerships with our existing customer base and winning new prospects. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future of social care by influencing sector-wide transformation.
About the Role
- Leading strategic account development and new business acquisition in the healthcare and social care sector
- Hybrid role blending sales strategy with existing account growth
- Sector-focused contributions to OneAdvanced's ambition to transform social care through technology
Responsibilities
Customer Relationship Management
- Develop strategic relationships with c-suite and key decision-makers within our social care base
- Understand and map customers' strategic objectives and pain points
- Drive customer success by tailoring software solutions to meet their evolving needs
Sales Strategy and Execution
- Develop and execute targeted strategic account plans, setting clear objectives, targets, and metrics
- Identify value opportunities and drive adoption of OneAdvanced’s software solutions
- Expand existing accounts, adding value through upselling and cross-selling
Net New Business Growth
- Prospect and secure new net new logo accounts in the social care sector
- Champion OneAdvanced’s reputation in the industry through thought leadership and sector engagement
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Stakeholder Collaboration
- Collaborate across internal teams (Product, Professional Services, Support) to simplify customer journeys
- Proactively manage customer satisfaction and revenue risks to ensure long-term partnerships
Requirements
- Proven track record in account management and winning net new logo’s
- Expertise selling entry into industrial and digital solutions in social care software
- Deep knowledge of the UK social care sector, including key challenges, trends, and regulators
- Strong interpersonal skills, with ability to negotiate, influence and engage senior stakeholders
- Analytical aptitude to interpret data and drive strategic decision-making
- Balance commercial objectives with customer-centric advocacy
- Self-motivated and team-focused, capable of working independently and collaboratively
Additional:
- Legal right to work in the UK
Benefits
Wellbeing & Flexibility
- 26 days’ holiday (including option to buy additional leave) + 1 paid volunteering day per year
- Exceptional family leave policies:
- 26 weeks paid maternity/adoption leave
- 4 weeks paid paternity leave
- 22 weeks paid shared parental leave
- 5 days paid bereavement leave
- Sick pay benefits:
- First 13 weeks at full pay
- Next 13 weeks at half pay
- 24/7 Employee Assistance Programme
- Comprehensive private medical insurance (no exclusion clauses)
Financial Incentives
- Performance-based rewards, including OTE, commission and company-wide bonuses
- Income protection insurance: Up to 75% salary for five years
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Career Growth & Development
- Access to SkillsHub learning platform with:
- Leadership development pathways
- Future manager training programs
- Extensive online skills library
- Funded external training programs and apprenticeships
Making an Impact
- MatchIt: Fundraising donations matching initiative
- “Pennies from Heaven”: Donate spare change super easily to charity
Additional benefits on RewardHub:
- ULEV car scheme (1000+ models available)
- Healthcare benefits including dental insurance, critical illness cover, cash plan, partner life cover
About OneAdvanced
**Mission] Empowering organisations through sector-focused technology solutions that simplify complexity, drive meaningful progress, and build a fairer society.
**products] Offer SaaS workflow applications and IT services supporting:
- Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail
- Secure, scalable platform including OneAdvanced AI (UK-focused private AI service)
**Orientation]
- Headquartered in Birmingham ‘The Mailbox’, with a footprint across UK, Ireland, India and Australia
- A leader in employee/commercial trust, recognized as a top employer (FT Best Employers 2026)
Culture
- Inclusive, values diverse perspectives
- ESG-centric approach guiding environmental, societal, and governance priorities
- Champion for innovation and collaboration in sector transformation
Join us and become part of a team powering the world of work and making real change. Learn more at www.oneadvanced.com.
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