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Account Director
Account Director – Royal Infirmary Edinburgh (RIE) PFI Contract
Equans is seeking an Account Director to join our team in Edinburgh, working on an 18-month fixed-term contract. This is a full-time role (37.5 hours per week) with a competitive salary, company vehicle or allowance, bonus, and a comprehensive benefits package.
About the Role
The Account Director will oversee the strategic delivery of contracted services, including preparations for Hand-back requirements under the Royal Infirmary Edinburgh (RIE) PFI contract. Responsibilities include:
- Budgetary oversight for a P&L of circa £30m per annum
- Leadership of an operational team of 250 Full-Time Equivalents (FTEs)
- Managing risks associated with core contract delivery and Hand-back activities, collaborating with direct contract resources, stakeholders, and supply partners
- Ensuring operational resilience, compliance, and customer confidence while protecting Equans’ contractual position
This is a senior leadership position in a live, critical healthcare PFI environment.
Key Responsibilities
Commercial, Financial & Operational Delivery
- Hold accountability for the operational & commercial performance of Hard FM & Soft FM services delivered to RIE under the PFI agreement
- Manage a £30m annual P&L, ensuring commercial performance aligns with set budgets
- Proactively manage cash flow, including mechanisms for:
- Aged work in progress (WIP)
- Debt & GRNR (Good Siemens Reporting No / Property Occupation Evaluation Management)
- POEM (Pre-Occupancy Evaluation Management)
- Implement the target operating model, allocating resources and defining:
- Clear objectives & roles
- Contract processes & procedures
Health, Safety & Culture
- Develop and maintain a behavioural health and safety culture across Equans employees and suppliers
- Ensure all technical assurance & health and safety procedures are adhered to in contract delivery
- Lead the team in H&S responsibilities, promoting compliance and audit readiness
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Audit & Performance Improvement
- Drive a collaborative, continuous improvement culture on-site, involving operational, technical, and QHSE personnel
- Optimise internal & external audit performance and address any Non-Conformance Reports (NCRs)
- Minimise performance deductions across core services including:
- Catering
- Security
- Mechanical & Electrical (M&E)
- Fabric maintenance
- Compliance
- Minor works
- Sustainability
- Oversight of contractual KPIs to ensure operational delivery aligns with service standards
Compliance & Hand-back Leadership
- Proactively manage statutory compliance consistently across the RIE contract
- Lead Hand-back activities in collaboration with central commercial PFI teams, including lifecycle management and project delivery
What We Offer
Equans provides a competitive compensation and benefits package, including:
- 25 days annual leave (inclusive of public holidays)
- Life cover equivalent to 2x annual salary
- Employee discount schemes (major brands & retailers)
- Gym membership discounts
- Cycle-to-work scheme
- Holiday purchase scheme
- 2 corporate social responsibility (CSR) days per year
- ** Extensive learning opportunities**, including:
- Professional qualifications
- Collective & individual training
- Personalised development programmes
- Atractive Employee Referral Rewards Scheme
- Access to 24/7 Employee Assistance Programme (EAP) & mental wellbeing app
Additionally, as part of our global diversity and inclusion strategy, you’ll join a growing network of participation groups, including:
- AccessAbility (intended for physical & mental disabilities)
- Encompass (LGBTQ+)
- RISE (ethnic backgrounds)
- WOMEN TOGETHER (women in Equans)
- Working Parents
- Young Professionals
- Veterans and Reservists Network (VaR)
Who We’re Looking For
We require a leadership candidate with:
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- Proven experience at Account/Director level in Hard & Soft FM
- Professional qualification (desirable)
- Prior experience in PFI & healthcare sector contracts
- Strong commercial awareness, with expertise in performance-related contracts & management systems
- In-depth understanding of health and safety legislation (e.g., SMSTS, IOSH, NEBOSH certification)
- Confident communication skills with excellent customer engagement abilities
- Current valid PVG (Prohibited List Check)
Who We Are
Equans is a global leader in energy services, employing ~100,000 people across 50+ countries with an €17 billion annual turnover. In the UK & Ireland, Equans delivers:
- Technical, facility management (FM), regeneration, and energy services
- Specialist capabilities in smart buildings, green mobility, decentralised renewables
- Solutions for net-zero energy transition, alongside digital & industrial transformation
As part of the Bouygues Group, Equans remains committed to sustainability while helping organisations adapt to evolving energy challenges.
Next Steps
If this Account Director position interests you, apply today through our careers portal. Your application will be reviewed by our Resourcing Team, who will follow up promptly.
Diversity & Inclusion Statement
Equans actively encourages applications from:
- Women
- Ethnic minority candidates
- Persons with disabilities
- Candidates representing protected characteristic groups under the Equality Act 2010
We strive for a welcoming, inclusive workplace where diversity is valued, and employees are empowered to thrive professionally and personally.
Note:
- This role requires evidence of right to work in the UK.
- Relocation support is not provided for this position.
- Disclosure checks (e.g., PVG) are mandatory.
- Agency involvement is not permitted. Only the Equans Resourcing Team can be contacted for enquiries.
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