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Location: Remote
About The Job
We’re looking for a commercially focused Account Director to take ownership of a portfolio of strategic customers within the IT channel.
This is a high-impact role where you’ll drive revenue growth, deepen existing relationships, and identify new opportunities across technology, services and cloud solutions.
You’ll act as a trusted advisor, working closely with both internal teams and customer stakeholders to deliver long-term value, influence decision-making, and build strong, strategic partnerships.
Core responsibilities:
- Own and grow a portfolio of key managed accounts (VARs, MSPs, GSIs, enterprise customers)
- Develop and execute account plans aligned to revenue, profitability, and growth targets
- Build strong, multi-level relationships across customer organisations
- Lead commercial negotiations and contract discussions with key partners
- Act as the senior escalation point, ensuring a high-quality customer experience
- Identify opportunities to expand adoption of strategic platforms and solutions
- Run regular business reviews, using data to drive performance and growth conversations
- Collaborate cross-functionally with sales, vendor, and specialist teams
- Maintain accurate forecasting and pipeline management in CRM systems
- Represent the business in customer engagements, meetings, and industry events
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To set you up for success, we are looking for the following skills and experience:
- Experience in IT sales or account management with delivery against revenue targets
- Proven ability to develop and expand customer relationships
- Sound commercial awareness with experience supporting negotiations
- Confidence engaging with stakeholders at different levels
- Experience working in a target-focused environment
- Effective planning, organisation, and forecasting capability
- Collaborative approach, with the ability to work across teams
- Proactive and solution-focused mindset
- Familiarity with CRM systems and pipeline management
- Collaborative approach with the ability to work across teams
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
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None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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