RAW London
Account Director
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RAW
RAW is the creative partner for ambitious charities, turning insight into impact and data into donors.
Established in 2006, we’ve 20+ years experience in the Third Sector. Our team of 18 provide end-to-end expertise: from insight, strategy and testing, to brand and messaging development, to creative and production, right through to media strategy, launch, management and optimisation.
A proud B-Corp, our work helps charities build brand trust through: Brand Activation, Creative Campaigns, DRTV and Film & Content Production.
We're looking for an experienced Account Director to lead some of our most important client relationships and integrated campaigns.
This is a senior client-facing role, ideal for someone who enjoys building trusted partnerships, solving challenges, and helping purpose-driven organisations create meaningful change.
Working closely with our Client Partner and Strategy, Creative and Production teams, you'll lead multi-disciplinary projects from briefing through to delivery, ensuring exceptional work, happy clients and commercially successful accounts. You'll also play an important role in identifying opportunities for growth and helping shape the future of the agency.
What you’ll be doing:
- Leading a portfolio of key client accounts, acting as the day-to-day client partner and trusted adviser
- Building strong, long-term client relationships through proactive account leadership and exceptional service
- Leading integrated campaigns across DRTV, digital, social, print, film, OOH and brand communications
- Managing projects from initial brief through strategy, creative development, production, launch and optimisation
- Leading client meetings and presentations, confidently facilitating discussions with senior stakeholders
- Developing scopes of work, project plans, budgets and timelines, ensuring projects are delivered on time, on budget and to a high standard
- Providing clear direction to internal teams, ensuring strategy, creative, production and project management are aligned throughout delivery
- Identifying opportunities to grow client relationships and introduce new agency services
- Taking ownership of account profitability, forecasting, financial reporting and revenue targets
- Supporting new business opportunities, proposals and pitches where required
- Mentoring and supporting an Account Manager
- Championing collaboration across the agency and helping maintain the high standards of thinking, creativity and delivery that RAW is known for
- Reporting into the Client Partner
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What we’re looking for:
- 5-6+ years' experience in Account Management within a creative, advertising or integrated agency
- Proven experience managing senior client relationships and leading complex, integrated campaigns
- Excellent commercial awareness with experience managing budgets, forecasting revenue and growing accounts
- Excellent presentation and communication skills, with confidence presenting to senior stakeholders
- Experience developing project scopes, timelines, budgets and resource plans
- Strong leadership skills with experience mentoring junior team members
- Calm under pressure with exceptional organisational and project management skills
- Highly collaborative, able to bring together strategy, creative, production and clients to deliver great work
- Proactive, solutions-focused and confident making decisions and navigating ambiguity
- Strong attention to detail and commitment to delivering work of the highest quality
- Experience working with third sector organisations or purpose-led brands would be an advantage, but isn't essential. We're looking for great agency people first and foremost.
- Passion for purpose-led brands and creating campaigns that deliver real-world impact
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This is a fantastic opportunity to join a supportive, ambitious agency where you'll have the autonomy to shape client relationships, influence strategic thinking and deliver campaigns that genuinely change lives.
Why work at RAW?
We’re a multi-award winning agency, proud of our work, and recognised by our peers. We aim to hire people we can learn from, inside and outside of work. Good vibes, great ideas, better people. If you reckon you could teach us a thing or two and are ready to change the world for the better – get in touch.
For the clients: We work with the good guys. Charities, non-profits, and brands with purpose form the vast majority of our client base. If you’d like to go home every evening knowing you’ve changed the world for the better – then we’re the agency for you.
For the projects: Our projects take us all over the world. Over the course of one day our team could be filming families in Kenya, directing Climate Week in New York, and strategising global campaigns with teams in Geneva.
For the team: From our famous annual long weekend on the Isle of Wight to our regular and varied socials, we’re a team who understand that the best work happens when you’re feeling zen and surrounded by friends. Come join a team who value your opinion, love a chat, and always have your back.
You can find out more about RAW here: www.raw.london
Location: Hybrid - currently 2 days per week in our London Soho office (Wednesday and Friday) with the rest of the time remote working from home.
Contract: Full-time permanent position
Salary: £50k p/a
Commences: August/September 2026
How to apply: Via LinkedIn - and if you can send us a cover letter to jobs@raw.london, you'll be top of our list.
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