Robertson Sumner
Account Director
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Account Director
Salary: Up to £80,000 Basic (£160,000 OTE)
Location: Reading / M4 Corridor (Hybrid – 3 Days per Week)
Why Join This Opportunity?
- Inherit and manage an established portfolio of existing customers.
- Join a highly respected Microsoft-focused Managed Services organisation.
- Benefit from strong internal delivery, technical and pre-sales support.
- Focus on account development rather than new business acquisition.
- Excellent earning potential with uncapped growth opportunities.
The Role
An exciting opportunity has arisen for an experienced Account Director to manage and develop a portfolio of existing customer accounts within a Microsoft-centric managed services environment. This role is centred around relationship management, strategic account planning and identifying opportunities to expand customer engagement across services, cloud solutions and digital transformation initiatives.
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Key Responsibilities
- Own and develop a portfolio of established client accounts.
- Build strong relationships with key stakeholders and decision-makers.
- Create and execute strategic account growth plans.
- Drive customer retention and account expansion opportunities.
- Lead regular customer reviews and roadmap discussions.
- Collaborate with technical and service teams to deliver exceptional customer outcomes.
- Identify opportunities across Microsoft cloud, managed services and professional services.
- Maintain accurate forecasting and pipeline reporting.
What We're Looking For?
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Essential
- Proven success in a Senior Account Management or Account Director role.
- Background within a Microsoft-focused MSP or IT services business.
- Strong consultative sales and relationship-building skills.
- Demonstrated ability to grow existing customer revenue.
- Excellent commercial and negotiation capabilities.
Advantageous
- Microsoft Cloud knowledge including Azure and Microsoft 365.
- Experience managing large or complex customer environments.
- Strong understanding of managed and professional services.
If you're an experienced account leader looking to join a high-performing Microsoft services business, we'd love to discuss this opportunity with you. Apply now for a confidential discussion.
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