Mitie Cleaning & Hygiene Services
Account Director
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Better places, thriving communities.
Account Director – Healthcare
📍 Location: London (Hospital-based account)
Lead the future of healthcare environments. Deliver excellence where it matters most.
We are looking for an exceptional Account Director with a strong healthcare background to lead a high-profile hospital account. This is a pivotal leadership role where you will shape strategy, drive operational excellence, and build trusted partnerships that directly impact patient environments and outcomes.
If you have a deep understanding of the healthcare sector, thrive in complex, regulated environments, and know how to lead high-performing teams—this is your opportunity to make a real difference.
The Role
As Account Director, you will act as the strategic lead and senior partner for our healthcare client, ensuring service delivery is safe, compliant, and exceptional.
You Will
- Own and deliver the long-term strategic plan for a major healthcare account
- Build and maintain senior stakeholder relationships across hospital leadership teams
- Drive service excellence and continuous improvement across facilities management services
- Identify and deliver growth opportunities within the healthcare account
- Lead and inspire multi-disciplinary operational teams
- Take full ownership of P&L performance, balancing quality care and commercial outcomes
- Ensure full compliance with healthcare regulations, HSE standards, and SLAs
- Use insight, data, and analytics to inform decision-making and improve performance
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why This Role Matters
In healthcare, the environment is critical. You will be responsible for ensuring hospitals run safely, efficiently, and to the highest standards—supporting clinicians, staff, patients, and visitors every day.
What We're Looking For
- Proven experience in a senior Account Director or FM leadership role within healthcare (hospital/NHS or private sector)
- Strong understanding of healthcare regulations, compliance, and patient-critical environments
- Demonstrated success in leading large, complex teams and multi-service operations
- Commercially astute with experience in P&L ownership and driving account growth
- Excellent stakeholder management skills, able to influence at executive and board level
- Strong commitment to health & safety leadership, with knowledge of UK regulations (NEBOSH/IOSH desirable)
Our Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Flexible lifestyle benefits platform, Choices
- High street discounts through our MiDeals platform
- Cycle-to-work scheme
- Life cover of up to four times your salary
- Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan
- Recognition for hard work with Mitie Stars and potential cash prizes
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Our Commitment to Inclusivity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at marie.hyde@mitie.com.
About Us
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location