Bellrock Group
Account Director - Technical & Safety
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Bellrock is the trusted challenger in UK property services.
Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.
Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.
Role Overview
This is a senior leadership role combining technical safety authority and engineering accountability with full Account Director responsibility for a high-risk, critical environment Facilities Management contract.
The role is accountable for the safe, compliant, and resilient operation of business-critical and safety-critical building services infrastructure, where system failure may result in operational loss. The postholder carries full commercial ownership while acting as the senior technical authority for engineering risk, resilience, and assurance.
Key Responsibilities
Technical Leadership and Compliance
- Provide senior technical leadership across all mechanical, electrical, controls, and life safety systems within a critical environment.
- Set engineering standards aligned to statutory compliance, manufacturer guidance, and industry best practice.
- Act as the senior technical authority for safe systems of work, isolation management, switching protocols, and engineering change control.
Maintenance & Operational Delivery
- Ensure statutory, mandatory, and critical PPM regimes are delivered without compromise, with enhanced scrutiny applied to high-consequence systems.
- Oversee reactive and emergency works with clear prioritisation based on business impact and safety risk.
- Ensure CAFM systems accurately reflect asset criticality, redundancy strategy, and maintenance history.
- Drive structured reliability-centred and condition-based maintenance approaches to reduce failure risk and unplanned downtime.
Compliance, Safety & Assurance
- Hold senior accountability for technical compliance across electrical, mechanical, pressure systems, water hygiene, fire safety, F-Gas, and specialist plant.
- Ensure adherence to UK legislation including EaWR, PUWER, LOLER, PSSR, COSHH, DSEAR, HSG274/ACoP L8, and Fire Safety legislation.
- Lead internal and external audits, ensure robust documentation control, oversee RAMS approval and permit-to-work systems, and ensure corrective actions are closed effectively.
- Maintain full traceability of compliance evidence suitable for regulatory scrutiny.
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Critical Systems & Risk Management
- Ensure resilience of critical infrastructure including HV/LV distribution, UPS, generators, chillers, boilers, clean utilities, BMS, and life safety systems.
- Oversee redundancy strategies (N+1, 2N, etc.) and ensure testing regimes validate system resilience.
- Lead incident response and root cause analysis for technical failures.
- Ensure structured post-incident reviews, lessons learned implementation, and risk register updates.
- Maintain documented contingency and emergency response plans.
Asset Management & Lifecycle Planning
- Maintain accurate asset data reflecting condition, criticality, redundancy, and remaining useful life.
- Develop risk-weighted lifecycle replacement plans and capital investment strategies.
- Align lifecycle modelling with business continuity planning, ensuring critical plant replacement is strategically sequenced to avoid operational disruption.
Energy, Analytics & Intelligent Maintenance
- Drive optimisation of plant performance through advanced analytics, BMS tuning, and performance monitoring.
- Use data-led insight to identify operational inefficiencies, failure precursors, and control strategy weaknesses.
- Implement predictive and condition-based maintenance aligned to ESG objectives, carbon reduction targets, and operational resilience goals.
Account Director Responsibilities
- Hold full P&L accountability including revenue delivery, margin performance, cost control, and financial forecasting.
- Provide strategic technical advice to senior client stakeholders, translating engineering risk into commercial and operational impact.
- Lead governance forums, performance reporting, and contract reviews with clear articulation of risk, compliance status, resilience metrics, and improvement initiatives.
- Oversee supplier performance to ensure technical competence and compliance integrity.
Leadership & Culture
- Act as a visible safety leader within a high-risk environment.
- Promote a culture of procedural compliance, engineering discipline, and proactive risk management.
- Foster continuous improvement, innovation, and the adoption of intelligent tools to strengthen resilience and performance across the contract.
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Requirements
- 5 years’ facilities experience in critical environments or process manufacturing setting, ideally semi-conductors
- Demonstratable experience in contract management and technical leadership
- Technically Qualified in an appropriate discipline (Electrical, Mechanical, Chemical, Process)
- Budgetary management experience at senior level
- ILM / CMI level 5
AI fluency & learning mindset
- We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Bristol, (BS35 4GG ) Monday to Friday 08:30-17:00.
What can we offer you?
- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Liftshare
- Virtual GP
Helping you to shine
We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.
So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.
Apply today.
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