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Account Director – Public Sector
Location: Midlands, London, South East / Hybrid Contract: Permanent
The Role
We’re looking for an experienced Account Director to lead and grow strategic relationships across the public sector. This role is responsible for overall account performance, client satisfaction, and identifying opportunities to expand services while ensuring consistently high delivery standards.
You’ll act as a senior, trusted partner to public sector clients, working closely with internal delivery and leadership teams to ensure services meet contractual, commercial, and regulatory expectations.
Key Responsibilities
- Own and lead senior client relationships across public sector accounts
- Act as the primary point of escalation and strategic contact for key stakeholders
- Drive account growth through extensions, renewals, and new service opportunities
- Ensure contractual, commercial, and service-level obligations are met
- Oversee account governance, reporting, and performance reviews
- Work closely with operations and delivery teams to ensure successful outcomes
- Lead and support account managers and wider account teams where applicable
- Contribute to bids, tenders, and proposals within the public sector space
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About You
- Proven experience in an Account Director/Senior Account Manager role
- Strong background working with public sector clients (e.g., central government, local authorities, NHS, or arms-length bodies)
- Excellent stakeholder management skills, including at senior level
- Commercially astute with experience managing contracts, budgets, and margins
- Confident influencing, negotiating, and managing complex relationships
- Experience supporting or leading bid and tender processes
- Comfortable operating in regulated, compliance-led environments
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What’s on Offer
- Opportunity to work on high-profile public sector accounts
- A senior, visible role with real influence on client outcomes
- Collaborative, professional working culture
- Competitive salary and benefits package
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