FedEx
Account Executive
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Account Executive
About the Role As an Account Executive, you will attract, retain, and grow a portfolio of SME customer accounts within a specific territory. Reporting directly to the Manager – District Sales, your responsibilities include:
- Winning new business by networking and identifying potential opportunities
- Taking accountability for retention and growth of existing accounts
- Acting as a critical bridge between customers and the business to develop partnerships
- Ensuring relevant information and appropriate service are provided for customers
Responsibilities
- Build, maintain, and grow relationships with local businesses to drive sales and loyalty
- Identify and pursue new commercial opportunities within your territory
- Make in-person sales calls and office visits to facilitate relationship building
- Ensure customer satisfaction by understanding and meeting business needs
- Work collaboratively with internal teams to align customer service delivery
Working Details
- Working hours: 37.5 hours per week
- Shift pattern: 7.5 hours per day, 5 days a week (08:30 to 17:00, including a 60-minute lunch break)
- Salary: Up to £38,000 per annum (dependent on experience) + OTE
- Role primarily field-based with office visits included
Required Skills & Experience
To succeed in this role, you must:
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- Demonstrate strong negotiation and relationship-building skills
- Show drive and resilience in a competitive market
- Have a proven track record of:
- Achieving new business sales
- Developing customer accounts (retention and growth experience preferred)
- Be proactive, persistent, and able to work independently
- Possess excellent communication and problem-solving abilities
Full training will be provided alongside a competitive salary and benefits package.
Benefits
We offer an attractive compensation package including:
- Employer-supported pension plan
- Comprehensive training and on-the-job learning opportunities
- Tuition Assistance Program (for eligible FedEx contract holders)
- Employee Assistance Program for personal and family support
- Employee reduced-rate shipping
- Professional development resources to enhance skills and knowledge
- Outstanding career growth opportunities
FedEx is recognised annually as one of the world’s most admired companies, offering a supportive work environment for career progression.
Our Commitment
Diversity & Inclusion: At FedEx, individual differences are celebrated as core to our mission. We foster a global inclusive community where anyone can thrive.
Inclusive Workplace: FedEx UK is Disability Confident ‘Committed’. We are an equal opportunity employer, committed to:
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- Providing growth opportunities for all capable individuals
- Encouraging innovation and high-quality service to customers
About FedEx
FedEx is one of the world's largest express transportation companies, consistently ranked among the top Global 100 Most Admired Companies by Fortune. We service over 220 countries and territories, driven by our outstanding team who ensure every customer experience is exceptional.
Our principles are captured by the People-Service-Profit philosophy, shaping all decisions:
- People: Nurture our teams with investment and care
- Service: Deliver exceptional customer experiences
- Profit: Sustain growth through profitability to reinvest in our future
Through this philosophy, we create an environment where innovation and dedication thrive.
Our Culture & Values
Our global culture reflects our unity and success story since the 1970s. While competitors may copy our processes, our culture distinguishes us in the marketplace, valued both for how we inspire others and deliver consistent excellence.
"Putting people first" is our foundational philosophy—ensuring each team member feels supported and valued. That’s why we are committed to a workforce that mirrors the diversity of global communities, fostering acceptance and loyalty to our brand.
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