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Job Description
This position must be seen by the customer as being both customer centric and solutions oriented. Overall, this position is responsible for delivering positive, quantifiable results for our customers by exhibiting:
Customer Focus: Manage and optimize the overall customer experience. Leverage network, knowledge of business process, and sales expertise to create and nurture customer relationships and influence key decision-makers.
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Effective Selling: Collaborate with regional partners to utilize a solutions-oriented, systematic approach to upsell. Leverage sales best practices and Broadcom's sales methodology. Minimize churn in assigned accounts and collaborate with partner resources (and others, as needed) to drive adoption and expansion.
Account Management: Effectively manage accounts; generate short-term results while holding a long-term perspective to maximize overall account viability. Develops and drives company strategy for aligned accounts and provides timely and accurate sales forecasts and reports to inform management's strategic decision-making.
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Knowledge and Application of Software Solution Set: Know and understand specific products, how to identify the solution to best meet the customers' needs.
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