Resolver, a Kroll Business
Account Executive
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Account Executive
Account Executive – Trust & Safety Intelligence & Compliance (Remote/Hybrid)
Resolver (A Kroll Business)
The Role
As an Account Executive, you’ll adopt a highly consultative approach to engage with global clients leading in Trust & Safety Intelligence and Compliance. You’ll collaborate with Trust & Safety leaders, General Counsels, and Security teams to understand their evolving challenges—spanning online harm, regulatory compliance, and platform abuse—positioning our suite of high-value intelligence, security, and compliance solutions.
Your role is to identify, mitigate, and respond to complex threats, enabling platforms, users, and communities to stay safe at scale. Based within the Trust & Safety division, you’ll originate, shape, and close high-impact strategic opportunities while managing the full sales lifecycle—from discovery to close. Your success hinges on building long-term, trusted client relationships rooted in insight, credibility, and measurable value.
Key Responsibilities
Strategic Sales & Relationship Management
- Own and develop strategic, high-value sales opportunities, leading end-to-end sales cycles with a structured, insight-driven approach.
- Adopt a consultative, problem-first methodology—engage clients to uncover operational, regulatory, and reputational risks, translating challenges into tailored, enterprise solutions.
- Build and manage a high-quality sales pipeline through networking, referrals, and targeted outbound engagement within the Trust & Safety ecosystem.
- Establish trusted advisory relationships with senior stakeholders, including Trust & Safety leaders, General Counsels, and Security leads.
- Communicate complex solutions with clarity, impact, and commercial relevance in proposals, pitches, and stakeholder meetings.
Team Collaboration & Market Impact
- Partner cross-functionally with Product, Marketing, and Partner teams to inform go-to-market strategies, influence product direction, and align offerings with market needs.
- Capture and synthesise client insights to feed back into product development, thought leadership, and marketing narratives.
- Mentor junior sales team members while fostering a high-performance, collaborative sales culture.
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Commercial Excellence
- Meet organisational revenue targets via disciplined pipeline management, accurate forecasting, and prioritisation of strategic opportunities.
- Maintain data integrity in Salesforce, ensuring up-to-date tracking of opportunities, accounts, and pipeline health.
Experience & Expertise
Core Requirements
- Proven enterprise sales experience, ideally in technology, intelligence, risk, or compliance environments.
- Deep understanding of Trust & Safety, security, regulatory, or risk management landscapes.
- Experience running consultative sales cycles, identifying client pain points, and delivering solution-centric outcomes.
- Strong track record of engaging and influencing senior stakeholders in complex organisations.
- Commercial acumen in pricing, contract negotiation, and deal structuring.
Technical & Analytical Capabilities
- Ability to develop insight-led proposals and respond to RFPs, RFIs, and RFQs.
- Analytical mindset with skills to interpret data, identify trends, and translate insights into actionable strategies.
Collaborative Mindset
- Comfortable working with cross-functional teams to shape product and market strategies.
Core Skills & Competencies
- Consultative Selling: Mastery of active listening, questioning, and problem diagnosis.
- Relationship Building: Ability to rapidly establish credibility and trust with diverse stakeholders.
- Communication Excellence: Clear, persuasive, and commercially relevant verbal/written communication.
- Ownership & Accountability: Self-driven, proactive, and outcome-focused.
- Strategic Thinking: Prioritisation of high-impact opportunities and efficient resource allocation.
- Collaboration: Transparent cross-team work, constructive challenge, and stakeholder alignment.
- Adaptability: Thrives in a fast-evolving, high-growth environment.
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Benefits & Rewards
Resolver’s rewards package reflects our commitment to career growth and work-life harmony, complemented by a supportive, inclusive culture. Key highlights include:
Competitive Package
- Market-based salary aligned with skills and experience.
- Discretionary bonus and commission structure tied to revenue generation.
Comprehensive Benefits
- 33 days’ holiday (including Bank Holidays).
- Critical Illness Insurance + Life Insurance Cover.
- Healthcare Cash Plan, plus healthcare, dental, and vision coverage.
- Subsidised pension/401(k) plan.
- Cycle to Work Scheme for sustainable commuting.
Wellbeing & Flexibility
- Subsidised gym membership and access to a mental health wellbeing portal.
- In-house clinical psychologist support for employees.
- Homeworking supplies and flexible working policies.
Inclusivity Statement
Resolver is dedicated to fostering an inclusive work environment. We operate as an equal opportunity employer, valuing diversity in all forms:
- Gender/Gender Identity
- Race/Religion
- Ethnic Origin/Nationality
- Sexual Orientation
- Marital Status
- Veteran/Disability Status
- Age
Note: This position requires an enhanced DBS check (shared living arrangements must be declared). Criminal history will be considered based on relevance, not as a blanket exclusion.
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