Lucy Walker Recruitment
Account Executive
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Account Executive - Corporate Accounts
We are seeking a driven and professional Account Executive to join our Corporate Accounts team. This is an exciting opportunity for an experienced account management professional who is passionate about building long-term business relationships and delivering exceptional service to corporate clients.
As the primary point of contact for your portfolio, you will be responsible for managing and developing relationships with corporate and SME customers, ensuring their fleet requirements are delivered efficiently while identifying opportunities to grow existing accounts. Working closely with internal departments and external partners, you will play a key role in delivering an outstanding customer experience throughout the customer lifecycle.
This is a 12-month maternity cover contract. You will be part of a friendly and supportive team. If you have experience with corporate clients and are looking to work for a well-known, established and successful business please send us your CV today.
Key Responsibilities
- Manage a portfolio of corporate and SME customers, acting as their trusted day-to-day account contact.
- Build and develop long-term client relationships, understanding customer needs and providing proactive account management.
- Identify and maximise quotation opportunities to support fleet growth across your customer portfolio.
- Manage all vehicle renewal activity, ensuring customers receive timely recommendations and a seamless renewal experience.
- Prepare accurate quotations and oversee the ordering process from enquiry through to delivery.
- Respond promptly to customer and driver enquiries, coordinating with colleagues and external partners to deliver effective resolutions.
- Work collaboratively across departments to ensure customer requirements are met efficiently and service levels remain consistently high.
- Analyse customer requirements and provide informed recommendations to support business objectives and strengthen client relationships.
- Deliver an exceptional customer experience that drives retention, loyalty and long-term account growth.
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Skills & Knowledge:
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- Previous experience managing corporate or SME client accounts, ideally within a B2B environment.
- A proven ability to build, maintain and develop long-term customer relationships.
- Excellent communication and stakeholder management skills, with confidence engaging professionally at all levels.
- Strong organisational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
- A proactive and commercially minded approach, identifying opportunities to add value for customers.
- An analytical mindset with the ability to interpret customer requirements and present appropriate recommendations.
- A collaborative attitude and commitment to delivering outstanding customer service.
Experience within fleet management, automotive, leasing or a similar account management environment would be advantageous but is not essential.
Due to the high volume of applications, we receive, if you have not heard from us within 5 working days of submitting your application, please assume that you have not been successful on this occasion.
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