Resonate CX
Account Executive (SaaS Customer Experience) - UK
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Executive (SaaS Customer Experience) - UK
Account Executive – Driving Net New Logo Sales in Customer Experience SaaS
We’re seeking a motivated and results-driven Account Executive to own and accelerate net new logo client sales within our high-growth Customer Experience SaaS platform. You’ll join a team celebrated for a loyal customer base and strong product-market alignment—eradicating stagnant sales and embracing fast, unapologetic growth.
This is a sales hunter role for someone who thrives on pipeline creation, loves mastering complex sales cycles, and excels at closing strategic enterprise and mid-market deals. You’ll take full ownership of the entire sales lifecycle—from outbound prospecting to negotiation and contract signing, backed by guidance and mentorship from senior leadership.
Key Responsibilities
-
Own the Full Sales Cycle:
- Outbound prospecting → Discovery & Insight Development
- Structured Value Proposition Building (aligning capability to measurable ROI)
- Demo delivery (converting features into real-world pain relief)
- Qualification using the MEDDIC framework
- Multi-stakeholder negotiations and closing
-
Generate Quality Pipeline:
- Drive outbound efforts with strategic vision to create a diversified pipeline
- Achieve 80–100% responsiveness through cold outreach (especially email + social selling)
-
Technical & Strategic Execution:
- Uncover customer pain points and align to expanded product use cases
- Articulate economic impact and defensible ROI during discovery
- Manage 1–3 month and 3–6 month pipeline with CRM-driven discipline
- Offer personalized upsell/cross-sell opportunities in renewals
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Cross-Functional Collaboration:
- Partner with marketing, product, and customer success to drive deal success
- Foster alignment among stakeholders to streamline decision-making
What Great Looks Like
We seek an independent force. This role requires:
- Proactive Pipeline Ownership: Don’t wait for opportunities—create them.
- Discovery Mastery: Customers receive actionable insights, not presentations.
- Empathy & ROI Clarity: Communicate the why behind بتخ provides (not just the what).
- MEDDIC Adherence: High win rates via disciplined qualification and deal hygiene.
- Conviction when articulating key decision criteria + champion influencers.
- Deal Refinement: Blend empathy with pricing discipline to close at win-ware prices.
Experience & Competencies
Must-Haves
- 2–4 years in B2B SaaS sales (hunter or AE), preferably Customer Experience or adjacent tech.
- Successful quota achievement in a high-touch sales environment.
- Proven MEDDIC/MEDDPICC application or rapid ability to master these frameworks.
- Track record moving SMB-mid market clients toward stage adoption with optimal pricing.
- Outbound prowess: Expert cold calling, email cadence, LinkedIn prospecting.
- Proficient in building business cases and managing multi-touch sales cycles.
Seeking Beyond Quotas
- Soft skills built on years of closing deals:
- Emotional intelligence (aligning language to stakeholder needs).
- Narrative-driven resumés that include unprecedented deal acceleration examples.
- Deep-rooted discipline in sales forecasting and CRM management.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Core Competencies
- Pipeline Generation: Identify, develop, and nurture opportunities in unexplored markets.
- Stakeholder Manipulation: Uncover hidden dynamic players to propel key decisions.
- Robot Articulation: Demonstrate complex concepts via ** storytelling techniques**.
- Actionable Negotiation: Sculpt partnerships—not battles—when protecting pricing targets.
- Objection Handling: Turn hesitation into validation opportunities seamlessly.
Why Join Us
Join a fast-growing SaaS scaleup (~100% ARR growth) where:
✔ Leadership respects a don’t act without just cause culture that leads to self-respect. ✔ Mission alignment: Sell a tool that transforms teamwork, compliance, and client engagement. ✔ Uncapped earnings: Top performers earn success metrics above industry standards. ✔ Mentorship: Access elite agents in the CX space eager to guide your career. ✔ Growth dorm kicked kids: Beyond deal drops, this is a community for thinking entrepreneurs.
Compensation
- Base + Variable Pay: Fully capped at 10% average new hire pipeline.
- Eye-Blurring Competitive Earnings: Uncapped commissions, pops to achieve or exceed growth targets.
- Equity Pool: Real stakes in your success.
"If you like numbers, quarterly reprimands, and monotonous stay-back weekends, look elsewhere. That’s not us. If you thrive in a fierce growth environment with path-to-market flexibility, then you’re invited to talk. Send us your enthusiasm —not just your CV."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills