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Account Executive, SMB
🎧 👋 SMB Account Executive – Sitemate – London**
Overview
The SMB Account Executive will join Sitemate’s SMB team, owning inbound-qualified opportunities from first engagement through to close. This role involves:
- Driving momentum across a mix of high-intent and lower-intent inbound leads through structured discovery, tailored demos, and consistent deal progression
- Retaining ownership of each new customer for 6 months post-sale
- Identifying opportunities for cross-sell and license expansion in partnership with Customer Success Managers (CSMs)
Employment
- Role: Full-time
- Location: London, United Kingdom
- Salary (OTE):
- Base: £44k (including pension)
- Commission: £34k
- Total: £78k (including pension)
About Sitemate
The Business
Sitemate builds best-in-class software for the built world, empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams:
- Move from paper and spreadsheets to digital workflows
- Automate repetitive tasks
- Track progress in real time, enabling better decisions
Growth & Culture
- Product-market fit: Generates thousands of new monthly leads through word-of-mouth and organic marketing.
- Backing & Accelerator: Funded by Blackbird (Australia/NZ’s #1 VC) and graduated from Startmate’s accelerator.
- Team growth: Scaled from 5 employees in 2018 to 150+ across 18+ countries.
Our Values
Sitemate thrives on transparency, high velocity, hustle, diversity, and innovation. We operate by:
- Monthly All-Hands: Share real-time metrics, company updates, and “Life Story” personal connections.
- High Velocity: Use best-in-class systems to cut manual work, empowering quick decisions.
- Autonomy: Focus on outcomes, not hours—flexible scheduling with no restrictive policies.
- Collaboration: Work cross-functionally with engineering, product, marketing, sales, and CS.
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Diversity & Inclusion
- Global team: Represents 18+ countries with 55% underrepresented ethnicities, 43% female, and ages 22–51.
- Equity values: Commitment to an inclusive environment where all can thrive.
What We Offer
✅ Competitive remuneration (performance-based) ✅ Equity options to own a share of what we build ✅ Work-life balance:
- 20 days paid annual leave + sick, carer’s, and compassionate leave
- 16 weeks parental leave for primary carers, 6 weeks for secondary ✅ Learning & growth:
- Professional development budget
- Transparent career plans ✅ Flexibility:
- Hybrid/remote options
- Ability to work abroad for weeks/year
- Laptop and home office setup budget ✅ Community:
- Weekly catered lunches
- Global offsites & “Life Story” sessions
Daily Responsibilities
✔ Sales cycle management:
- Run multiple discovery calls, demos, follow-ups, and commercial discussions
- Maintain pipeline in Salesforce: update stages, log next steps, and multi-thread accounts ✔ Collaboration:
- Work with SDRs, CSMs, and Account Managers (AMs) for seamless handovers
- Align with technical stakeholders to shape cross-sell and expansion opportunities ✔ Accountability:
- Manage individual quota and pace
- Prioritise accounts (new business vs. expansion) for commercial and business growth
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Key Challenges
🔹 Navigate high-velocity funnels with varying lead intake 🔹 Handle multiple concurrent sales cycles while maintaining Salesforce discipline 🔹 Decipher complex stakeholder dynamics in construction/engineering 🔹 Balance new business acquisition with early expansion opportunities
Who This Role is For
✔ Thrives in fast-paced sales environments ✔ Proactively creates value and momentum with operational stakeholders ✔ Prefers owning revenue and ownership of results ✔ Collaborates well with CSMs and cross-functional teams
Who This Role is Not For
🚫 Static account management without new business focus 🚫 Views “sales” as purely transactional, devoid of customer value 🚫 Relies on high-intent leads only and avoids proactive outreach
Skills & Tools
Must Have
✅ Exceptional prioritisation and time management ✅ Growth mindset—accepts feedback + adapts behaviours ✅ Collaborative spirit: ideal partner for iteration
Nice to Have
🟢 SaaS sales experience preferred 🟢 Deep understanding of built-world industries
Essential Tools
🛠️ Salesforce 📊 Microsoft Office Suite
Bonus Tools
🔹 Front (communication) 🔹 Slack (team messaging) 📽️ Loom (demo/share)
How to Apply
📌 Important Note: Sitemate does not use recruiters. Direct applications only.
For more info, explore: 🎧 Podcasts on scaling, career growth, and tech 🗣️ Team testimonials (People of Sitemate) 🌟 Customer reviews (G2 Crowd, Trust Radius) 🎥 Team Offsites (2022-2025)
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