Account Executive, SMB

Link to role presentation video: https://www.loom.com/share/7c5d5570315c4c8a86485b4c7f9f1ce4 👋 Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️ We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻 📝 Overview The SMB Account Executive will join Sitemate’s SMB team, owning inbound-qualified opportunities from first engagement through to close. This role involves driving momentum across a mix of high-intent and lower-intent inbound leads through structured discovery, tailored demos, and consistent deal progression. You’ll also retain ownership of each new customer for 6 months post-sale, identifying opportunities for cross-sell and license expansion in partnership with CSMs. Employment: Full-time Based: London, United-Kingdom Salary: OTE Remuneration: £78k (incl Pension) Base Salary: £44k (incl Pension) Commission: £34k About Sitemate Sitemate builds best-in-class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries. Life at Sitemate At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51. How We Work Transparency: Monthly All-Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a “Life Story” from one team member - building genuine connection and understanding across our global team. High Velocity: We use best-in-class, integrated systems to eliminate manual work and give you the information you need to make fast, high-quality decisions. Hustle: You’ll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You’ll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You’ll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance-based remuneration Equity options - own a piece of what you’re helping to build 20 days paid annual leave, plus sick, carer’s, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote or hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions Equal Opportunity We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate 🎧 Podcasts 2024: CEO Hartley Pike on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson on accelerating your career 2022: CTO Tim Bray on building quality features that solve real customer problems 💬 Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate ⭐ Read what our customers say: G2 Crowd, Trust Radius 🎥 Team Offsites: 2022, 2023, 2024, 2025 🔧 Day-to-Day Running multiple sales cycles at once - handling discovery calls, live product demos, follow-up conversations, and commercial discussions. Working your pipeline daily in Salesforce: updating stages, logging next steps, multithreading accounts, and keeping deals moving through structured follow-up and proactive outreach. Collaborating with SDRs, SMB CSMs and SMB AMs to ensure smooth handovers, align on account context, and identify early opportunities for cross-sell or license expansion within the first 6 months. Managing your own quota and pacing - planning your weeks around pipeline coverage, forecasting accurately, and consistently driving toward monthly targets. Prioritise accounts and organise your calendar to balance medium-term expansion plays with short-term commercial activities. Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities. ⚡ Challenges Managing a high-velocity inbound funnel where lead intent varies significantly, requiring you to create momentum and engagement from prospects who may not be actively prioritising change. Running multiple concurrent sales cycles while maintaining high standards in Salesforce hygiene, follow-up cadence, and deal progression. Navigating different stakeholders within construction and engineering clients, where decision timeline cycles can be varied, informal, or influenced by non-technical factors. Balancing new business acquisition with the expectation to identify early cross-sell and expansion opportunities within the first 6 months of account ownership. ✅ Who This Role is For Someone who thrives in a fast paced commercial environment and loves uncovering, shaping, and delivering customer value. A proactive operator who’s comfortable running multiple deal cycles and knows how to create momentum with busy operational stakeholders. Someone who collaborates well with CSMs and cross-functional teams, but ultimately enjoys owning a revenue number and being accountable for results. 🚫 Who This Role is Not For Someone who prefers a steady, account-management-style role focused on long-term relationship building rather than fast-moving new business sales. Someone who sees “commercial” as purely transactional and isn’t motivated by understanding customer value drivers to position meaningful, outcomes-led upsell opportunities. Anyone who relies heavily on high-intent leads and isn’t comfortable driving proactive outreach, structured follow-up, or creating momentum with lower-intent prospects. 🎯 Skills & Tools Must Have: Strong prioritisation and time management Growth mindset: Can receive feedback and change behaviour Great collaborator. Easy to work with and iterate ideas with Nice to Have: Experience in SaaS sales environment Built world landscape knowledge & experience Essential Tools: Salesforce Microsoft Office Suite Bonus Tools: Front Slack Loom PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out