Patchwork
Account Executive
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About Patchwork Health
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff, and patients alike.
Built by a team of dedicated healthcare veterans and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Patchwork offers a range of solutions including:
- Temporary staff banks, enabling organisations to source temporary staff from their approved pool of workers
- Collaborative staff banks, helping healthcare organisations team up regionally to widen and share temporary staffing pools
- An innovative rostering solution enabling flexible and sustainable staffing for permanent healthcare staff
- An Agency Manager, simplifying selection of temporary staff from external agencies
Patchwork Insights also provides managers with comprehensive data oversight to monitor:
- Staffing trends
- Shift fill rates
- Pay rate escalations
- Reliable planning mechanisms to prevent staffing gaps
Patchwork Health has been recognised as:
- HSJ’s 2022 Staffing Solution of the Year
- HSJ Partnership Award recipient
- Spectator’s Economic Innovator of the Year Award Winner
About the Role
This Account Executive role is pivotal to Patchwork’s growth, helping expand our impact across healthcare by bringing our products to more NHS organisations.
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Key Responsibilities
- Own and manage the full sales cycle, from prospecting/qualification to demonstrations, commercial discussions, negotiations, and deal closure
- Build a strong pipeline, consistently exceeding targets of £600,000+
- Develop relationships with NHS stakeholders, including senior leaders and C-suite executives, demonstrating value and ROI
- Identify expansion opportunities with existing customers to maximise product adoption and revenue growth
- Follow and refine sales processes using methodologies like MEDDIC, SPICED, or Challenger
- Maintain accurate CRM data (HubSpot) for pipeline, forecasts, and reporting
- Represent Patchwork at industry events and networking opportunities
- Collaborate with product, marketing, and client operations teams to deliver exceptional customer experiences
Requirements
Essential
✔ SaaS sales experience, ideally with NHS, healthcare, or HealthTech organisations ✔ Proven ability to sell complex solutions to senior decision-makers (C-suite, enterprise stakeholders) ✔ Sales quota track record of £600,000+ and ACV of £150,000+ from new and cross-sell opportunities ✔ Territory ownership/management with strong out-of-handselling and collaborative skills ✔ Relationship-building expertise and senior stakeholder influence capabilities ✔ Experience with sales frameworks (MEDDIC, SPICED, Challenger methods) ✔ Proactive self-starter with enquiring mindset and ownership mindset ✔ Communication skills for developing credible narratives and adapting to diverse audiences ✔ Strong CRM experience (HubSpot) and commitment to data hygiene ✔ Comfortable working in a fast-paced scale-up environment
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Nice to Have
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- Experience in healthcare start-ups/scale-ups
- Established NHS network (especially in workforce, HR, or operations)
- Prior healthcare/HealthTech/NHS exposure
- Understanding of workforce management technology
Salary & Benefits
- Salary Range: £60,000–£70,000
- Flexible-hybrid workplace
- Cycle Scheme
- Tech Loan Scheme
- Employee Assistance Programme
- Personal Learning & Development Budget
- Flexible income options via Stream
- Dog-friendly London Hub
- Unlimited refreshments + games in our vibrant London office
- Access to co-working spaces across the UK
The Small Print
- No feedback on individual applications. If you don’t hear within 14 days, you likely haven’t moved forward.
- Interview feedback is always provided.
- Patchwork is an inclusive employer committed to diversity, equality, and inclusivity at every stage.
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