Omniplex Learning
Account Growth Specialist
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Account Growth Specialist
Role: Account Growth Specialist
Who Are We?
At Omniplex Learning, our mission is simple – to help organisations unlock their potential through exceptional digital learning, all in one place.
We’re looking for an Account Growth Specialist to join our Commercial team, focused on driving adoption, increasing utilisation, and unlocking growth within a key enterprise customer. You’ll play a key role in developing customer relationships and identifying opportunities that drive measurable commercial outcomes.
What Will You Do?
You’ll play a key role in growing one of our key enterprise accounts by driving:
- Product adoption and utilisation of our Localisation solution across different teams, ensuring customers get maximum value
- Commercial growth opportunities through usage trends, customer needs, and engagement insights
- Stakeholder relationships to expand usage across teams, regions, and use cases
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Additionally, you’ll:
- Deliver demonstrations, webinars, and enablement sessions to increase awareness and engagement
- Translate customer objectives and challenges into actionable plans that drive adoption and value
- Collaborate with Sales, Customer Success, and Marketing teams to support account strategy and optimise results
Who Are We Looking For?
We’re seeking a commercially minded individual with a passion for growing revenue through customer engagement, insights, and relationship-building.
Key Requirements:
- Experience in a commercial, sales, customer success, or account-facing role, preferably with mid-market/enterprise accounts
- Strong communication skills and confidence engaging with senior stakeholders
- Ability to leverage data, insights, and customer behaviour to identify growth opportunities
- Proactive mindset with a focus on delivering adoption and increasing value
- Capacity to work cross-functionally and manage multiple priorities effectively
- Strong problem-solving skills with a track record of connecting customer goals to solution outcomes
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What’s in It for You?
- Competitive salary, matched to your experience
- Hybrid working model, with 2–3 days a week based in our office in St Albans
- 25 days annual leave plus bank holidays – plus your birthday off
- Inclusive Private Medical Insurance and mental health support
- Group Life Insurance
- Enhanced family-friendly policies
- Regular social events and team activities
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