XPO Logistics Europe
Account Handler
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Account Handler
Customer Service Accounts Advisor - Leigh
Logistics done differently.
Here at XPO, we are looking for enthusiastic Customer Service professionals to join our team. We’re a multi-national, people-focused transport company.
You’ll be joining as a Customer Service Accounts Advisor and will become part of our frontline team. This is your first point of contact for our customers, where you’ll provide advice, exceptional service, and tailored solutions to meet their needs.
Pay, Benefits And More
We’re looking to offer:
- A salary of up to £24,784 per annum
- 25 days’ holiday (+ bank holidays) with additional days available to purchase
- High street discounts
- Cycle to work scheme
- Workplace pension, and many other employer perks
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What You’ll Do On a Typical Day
- Work closely with the operations team to ensure customer commitments and expectations are met
- Prioritise tasks when required, including:
- Managing queries efficiently
- Chasing deliveries
- Resolving issues proactively
- Keep customers informed about all aspects of the business
- Focus on building lasting customer and business relationships
What You Need To Succeed At XPO
We’re looking for candidates who demonstrate:
- Computer literacy – the ability to quickly adapt across different systems and screens
- A positive attitude with a customer and colleague-focused mindset
- Excellent written and verbal communication skills, flexible in approach according to each customer’s needs
- A friendly, confident, and empathetic demeanour
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Why Join XPO?
Be part of something bigger We’re committed to creating an inclusive environment where every colleague feels:
- Welcome
- Empowered
- Encouraged to bring their true self to work
Diverse perspectives matter If your experience doesn’t perfectly match the job description but you feel you have the required skills—applications from everyone are welcome.
We actively seek applications from all backgrounds and identities and encourage you to share any adjustments you may need during the recruitment process. Let us know if we can better support your application or interview preferences.
(Join a company that values you as you are.)
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