Working Conditions

• Combination of office, remote client meetings, and onsite presence.
• Weekend availability required during event peaks, with time off in lieu to compensate overtime.
• Willingness and ability to travel across the UK for events with the rare occasion for overnight stays.
• Emphasis on collaboration and open communication within a family business culture.

Key Performance Indicators (KPIs)

• High client satisfaction and retention rates
• Accurate and timely invoicing and financial reporting
• Effective communication channels amongst clients and internal teams
• Successful tender and contract management

Skills And Qualifications

• Experience managing client accounts, ideally in events or publicity sectors.
• Strong financial acumen and contract administration skills.
• Excellent communication and interpersonal skills. Ability to write and speak in an engaging way and can explain your thoughts and ideas succinctly.
• Highly organised and able to multi-task, works well under pressure and ability to adapt to quick changes.
• Computer literate as well as technologically savvy with various software and social media platforms.
• Happy to travel around the UK to racecourse sites and other venues.
• Ability to work flexible hours especially during event season.
• Great team player with a sense of humour.
• Ability to identify problems, potential risks, and resolve them in a timely manner.
• Ability to collaborate effectively in a small business environment.
• Familiarity with CRM, invoicing, and project tracking tools.

Preferable Additions

• H&S qualifications (e.g., First Aid, SSSTS)
• Previous experience in sporting events, horseracing, signage, and branding industries.

This Could Be Your Next Right Move If

• You have an understanding of horseracing and sporting events and a great knowledge of the key events and festivals.
• You have proven event experience with a track record of high attention to detail and organizational skills, staying focused on the task at hand ensuring nothing is missed.
• You’re a natural at building rapport with just about anyone at any level in an organisation.
• You have the ability to collaborate across disciplines, departments, and client’s additional agency partners.
• You are a focused and performance-driven individual, who can think on their feet, use initiative and be comfortable working in a global environment, under pressure, and to tight deadlines but within a team environment.
• You proactively take on initiatives and drive projects from conception to completion.
• You enjoy solving problems and finding creative solutions to difficult challenges.
• A desire and flexibility to travel within the UK to events throughout the year.

Requirements

• Full UK driving licence and access to your own vehicle.
• At least 3+ years associated industry experience.
• Expert knowledge of project management fundamentals
• Thrive in a fast-paced environment and possess a ‘can-do’ attitude.
• Prove account management skills to create, maintain, and enhance client relationships.
• Routine manual handling responsibilities, including lifting, bending, stooping, and twisting.
• Ability to regularly lift, carry, and move office equipment or stock weighing up to 10kg to load vans and shelves.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential physical functions.

What We Offer

• 20 days of holiday (plus bank holidays)
• Discretionary Bonus
• Social company events
• Hybrid working can be discussed after the probationary period but dependent on the role and event season.

Hiring Process

The general process and steps are below and may vary slightly depending on the role:

• An introductory call.
• A task or survey to understand how you work.
• A face-to-face interview with your future team.
• A culture conversation to make sure it is a match both ways.

We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.

RTA Publicity Limited is an equal opportunities employer. We are committed to diversity and inclusion and welcome applications from talented candidates, regardless of background or personal characteristics.