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Account Manager
Account Manager (Fixed-Term Contract) – Jam Pan
About the Role
You build partnerships people genuinely want to keep.
If you know the difference between:
- Checking in and showing up
- Selling something and solving something
- Being “the account manager” and becoming the person a client trusts when the stakes are high, the challenge is messy, or they simply need someone who gets it, this could be the right opportunity for you.
The Account Manager Role
We’re looking for a passionate Account Manager (Fixed-Term Contract) to join Jam Pan. Your mission is to build trusted client partnerships that create real impact—for our clients and for our business.
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From day one, you will:
- Work closely with organisations to understand their goals, challenges, and opportunities.
- Help shape smart learning and capability solutions that genuinely push projects forward.
- Collaborate with talented teams in Programme Success, Partnerships, Talent, UX, and Technology, bringing ideas together in ways that feel joined-up, thoughtful, and un-corporate.
Your Mission
Your core responsibilities include:
- Building trusted client relationships—mensieurs en pensant à partnerships, not transactions
- Deeply understanding what clients truly need to solve the real challenges behind their stated goals
- Identifying growth, upsell, and added-value opportunities in a natural, human way
- Using insight, data, and commercial instinct to provide smart recommendations
- Keeping the client experience excellently high, from the first conversation to long-term delivery
- Proactively identifying risks early, solving problems calmy, and driving momentum
- Working closely with internal teams to shape solutions clients genuinely value
- Introducing fresh, innovative thinking to improve how we manage and grow accounts across Jam Pan
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Perks & Flexibility
We’re a fully remote business, so you can work from anywhere across the UK.
Sound like your kind of challenge? Then get in touch!
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