Pertemps Network Group
Account Manager
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Key Account Manager
Bridgnorth
£30,000 - £35,000 + 10% Bonus
Monday to Friday, 8:30am - 5:00pm
Are you an experienced Account Manager or Sales professional with a background in manufacturing, engineering or heavy industry?
We're recruiting on behalf of a well-established industrial manufacturer looking to add an Account Manager to its commercial team. This is an excellent opportunity for someone who enjoys building long-term customer relationships while working closely with production, transport and operational teams to ensure an exceptional customer experience.
The Role
You'll be responsible for managing an established portfolio of key customer accounts, acting as the main point of contact and ensuring projects and orders run smoothly from quotation through to delivery.
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- Managing and developing existing customer relationships.
- Preparing and following up customer quotations.
- Liaising daily with production, transport and quality departments.
- Monitoring customer requirements and ensuring orders are delivered on time.
- Maintaining accurate customer records and sales information.
- Conducting customer reviews and supporting customer satisfaction initiatives.
- Identifying opportunities to grow existing accounts and improve sales performance.
- Supporting the Sales Manager with commercial activities and account development.
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About You
- Previous experience in Account Management, Internal Sales or Sales Coordination.
- A background within manufacturing, engineering, steel, fabrication or another industrial sector.
- Excellent communication and relationship-building skills.
- Experience producing quotations and managing customer enquiries.
- The ability to work closely with operational teams to resolve customer issues.
- Strong organisational skills and good attention to detail.
- Experience using CRM systems or sales administration software.
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