Carrot Recruitment
Account Manager
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Are you an experienced healthcare communications Account Manager looking to join a collaborative, forward-thinking agency where you can make a real impact? We're partnering with an award-winning global healthcare communications consultancy that is looking to add an ambitious Account Manager to its growing team. This is an excellent opportunity to work across a diverse portfolio of pharmaceutical and healthcare clients, managing strategic communications programmes while developing your consultancy skills in a supportive, people-first environment.
Everything you need to know about the role
As an Account Manager, you'll play a key role in the successful delivery of integrated healthcare communications programmes, acting as a trusted day-to-day contact for your clients while supporting senior colleagues to deliver strategic, high-quality work. You'll oversee multiple projects, mentor junior team members and help identify opportunities to grow client relationships within a fast-paced, collaborative agency.
- Build strong, trusted relationships with clients, acting as their primary day-to-day point of contact and ensuring consistently high levels of service.
- Lead the delivery of healthcare communications projects from briefing through to completion, ensuring timelines, budgets and quality standards are met.
- Develop tactical proposals and communications plans that support client objectives and demonstrate strategic thinking.
- Work closely with senior colleagues to identify opportunities for organic account growth and contribute to new business initiatives.
- Manage project finances, monitor budgets and ensure programmes are delivered efficiently and profitably.
- Collaborate with internal specialists to deliver creative, scientifically accurate and impactful communications.
- Support and mentor junior team members, providing guidance, feedback and opportunities for development.
- Maintain excellent communication across internal teams and clients, proactively identifying challenges and implementing solutions.
- Contribute to a positive agency culture by participating in internal initiatives, networking opportunities and ongoing professional development.
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Experience and qualities that make you a strong fit
- Previous Account Manager experience gained within a healthcare communications, healthcare advertising or medical communications agency.
- Strong client management skills with the confidence to build trusted relationships and provide strategic consultancy.
- Proven experience managing multiple projects simultaneously while balancing competing priorities.
- Excellent organisational skills with experience managing budgets, timelines and project delivery.
- Commercial awareness with the ability to identify opportunities to grow existing client relationships.
- Confident communicator with excellent written and verbal communication skills.
- Experience mentoring or supporting junior colleagues within an agency environment.
- A proactive, solutions-focused approach with a genuine passion for delivering high-quality healthcare communications.
- An interest in embracing new technologies and innovative ways of working to enhance client delivery.
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What's on offer?
- Competitive salary with a comprehensive benefits package.
- Hybrid working, offering flexibility and an excellent work-life balance.
- Private healthcare and additional wellbeing benefits for you and your family.
- Generous holiday allowance with additional leave awarded through length of service.
- Ongoing investment in learning and development, including structured training and career progression opportunities.
- A collaborative, inclusive culture where your ideas are valued and your career development is genuinely supported.
- The opportunity to work with leading pharmaceutical and healthcare clients on meaningful programmes that make a real difference to patient outcomes.
Could this be the role for you?
If you're an experienced healthcare agency Account Manager looking to join an ambitious, supportive consultancy where you'll be trusted with responsibility, encouraged to develop your career and work alongside some of the industry's brightest minds, we'd love to hear from you.
Please apply below or send your CV and a brief cover letter to lucy@carrotrecruitment.com.
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