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Company Description
MQP, also known as Midland Quarry Products, is one of the UK’s leading suppliers of aggregate and asphalt to the building, construction, and rail industries. The company offers a comprehensive range of products that meet current British Standards and Highway Agency Specifications, serving customers across the UK by road and rail from centrally located quarrying and asphalt operations in the Midlands. MQP maintains CPC-accredited quality and environmental management systems and places sustainability at the core of its business by minimizing environmental impact through sustainable solutions. The organization is committed to a safe workplace under its “Zero Harm” policy and invests in a well-trained, enthusiastic workforce focused on delivering what customers need, when promised.
Role Description
The Account Manager role at MQP is a full-time, on-site position based in the United Kingdom. The Account Manager will manage a portfolio of customer accounts within the aggregate and asphalt sector, building strong relationships and serving as the primary point of contact for day-to-day queries.
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Responsibilities include:
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- Understanding customer requirements
- Preparing quotations
- Coordinating deliveries
- Monitoring order progress to ensure products and services are supplied as agreed
The role involves collaborating closely with operations, logistics, and finance teams to align customer expectations with production schedules and transport capabilities. The Account Manager will track performance against targets, identify opportunities for growth, address service issues promptly, and contribute to continuous improvement in customer experience, safety, and sustainability.
Qualifications
- Strong account management and customer relationship skills, including experience handling key accounts and resolving customer issues.
- Commercial acumen with skills in negotiation, sales support, and contract management within B2B or industrial sectors.
- Organizational and coordination skills, including experience managing multiple orders, schedules, and priorities in a fast-paced environment.
- Effective communication skills, both written and verbal, with the ability to collaborate across operations, logistics, and finance teams.
- Proficiency in using CRM systems, order management tools, and standard office software (e.g., Excel, Word, email platforms).
- Understanding of construction, aggregates, asphalt, or related industries is highly beneficial.
- Commitment to health, safety, and environmental standards, aligned with a “Zero Harm” and sustainability-focused culture.
- Relevant education or professional experience in business, sales, account management, or a related field.
- Ability to work on-site in the UK, with a proactive, solution-oriented approach and a focus on delivering on customer commitments.
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