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Company Description
Pureleafco is a wellness-focused vaping company founded on the vision of offering herbal, nicotine-free alternatives to traditional cigarettes and chemical-based vaping devices. Inspired by Dr. Ali’s commitment to lung health and harm reduction, Pureleafco develops products designed to support smoking cessation and reduce reliance on stimulants such as caffeine. The company’s herbal vapes aim to provide a safer experience without benzoic acid or other harmful additives, helping adult users (18+) move away from conventional smoking habits. Customer feedback indicates that many users significantly reduce their cigarette consumption and, in some cases, quit entirely after switching to Pureleaf products. Pureleafco continues to build on this mission-driven foundation, focusing on health, well-being, and evidence-informed innovation.
Role Description
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The Account Manager role at Pureleafco is a full-time, on-site position based in Bolton. The Account Manager will manage and grow relationships with retail partners, distributors, and key customers, ensuring high levels of satisfaction and product engagement.
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Day-to-Day Responsibilities
- Overseeing account performance
- Preparing sales reports
- Coordinating orders and deliveries
- Identifying new business opportunities within assigned territories
The role also involves:
- Collaborating with marketing and operations teams to execute promotions, gather market feedback, and support product launches
- Handling inquiries
- Resolving issues promptly
- Maintaining accurate records in CRM and internal systems to support informed decision-making
Qualifications
- Experience in account management, sales, or customer success, with proven ability to build and maintain long-term client relationships
- Strong communication and negotiation skills, including the ability to present products, explain technical features clearly, and handle objections professionally
- Solid organizational and time-management skills, with attention to detail in managing pipelines, forecasting, and reporting
- Comfort working with CRM software, spreadsheets, and basic data analysis tools to monitor account performance and identify trends
- Understanding of consumer wellness, tobacco harm reduction, or vaping products is an asset, along with a genuine interest in health-focused innovation
- Ability to work on-site in Bolton, collaborate with cross-functional teams, and travel locally to meet clients as needed
- Relevant education in business, marketing, or a related field, or equivalent professional experience
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