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Account Manager
Account Manager - Automation Solutions (Full-Time, Hybrid/R trabalho remoto)
Location: United Kingdom
Employment Status: Full-Time Travel: Up to 60%
Who We Are
Thermo Systems is a global, full-service control systems integration partner, delivering premier automation solutions across the Energy, Life Sciences, and Mission Critical markets.
Guided by The Thermo Way
We are unified, dynamic, and committed to delivering excellence, grounded in three core principles:
- Employee Success – Investing in our people and their growth
- Customer Success – Delivering reliable, high-quality solutions
- Financial Strength – Operating with discipline and long-term focus
We believe strong teams, trusted partnerships, and technical excellence drive sustainable success.
The Opportunity
The Account Manager (AM) is a results-driven sales professional responsible for driving profitable growth by acquiring, expanding, and retaining customer accounts. This role delivers resilient automation solutions while acting as a trusted partner to customers, ensuring reliability, technical excellence, and long-term satisfaction.
The Account Manager (AM) must:
- Collaborate with executives, influencers, and decision-makers within the customer’s organisation and project team (Owner, EPC/A&E/Engineer/MEP, Construction firms).
- Expand accounts on an annual basis to meet new order targets.
- Support other strategic business objectives as required.
What You’ll Do
Core Responsibilities
- Meet or exceed annual goals.
- Maximize revenue potential of strategic accounts by identifying and closing new opportunities.
- Expand accounts annually through delivery of value-aligned solutions.
- Build and maintain a qualified pipeline within assigned accounts.
- Deliver high customer satisfaction through proactive communication, value delivery, and issue resolution.
- Develop and execute account plans for key clients, aligned with their capital projects, technology roadmaps, and resiliency requirements.
- Manage bid/RFP processes effectively, ensuring successful outcomes.
- Work cross-functionally with technical sales and project delivery teams to refine proposals.
- Represent the firm at industry events and professional societies.
- Manage CRM operations, maintaining transparent data for forecasting.
- Ensure adherence to industry standards and expectations.
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Collaboration & Communication
- Coordinate with cross-functional teams to align scope, schedule, and deliverables.
- Communicate clearly and proactively with internal teams, customers, and partners.
- Identify and escalate risks, constraints, or scope changes promptly.
Quality, Safety & Process
- Adhere to company policies, QMS requirements, and safety standards.
- Deliver accurate, high-quality results with strong attention to detail.
- Identify process improvements and contribute to efficiency enhancements.
What We’re Looking For
Education & Experience
- Bachelor’s Degree in Engineering or Business, or equivalent experience.
- 5-10 years minimum experience in a relevant industry.
Key Skills & Qualifications
- Highly self-motivated, proactive, results-oriented, and accountable.
- Strong communication, active listening, and engagement abilities.
- Excellent interpersonal, presentation, and creative problem-solving skills.
- Ability to work autonomously while managing priorities and deadlines.
- Sound decision-making under pressure.
- Commitment to quality, safety, continuous learning, and personal growth.
- Sales strategy expert capable of identifying and persuading target customers.
- Ability to clearly articulate value and tailor solutions to customer needs.
- Deep understanding of automation systems in critical environments (e.g., BMS, EPMS).
- Familiarity with platforms like Rockwell, Schneider Electric, Siemens.
- Technical CRM, MS Office, and PDF software proficiency.
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What You’ll Get
- Competitive compensation with annual bonus potential.
- 401(k) with company match.
- Comprehensive medical, dental, and vision coverage at low cost.
- Paid time off and sick leave.
- Tuition reimbursement & professional credential support.
- Technical training opportunities (both in-house and external).
- Exposure to complex, high-impact automation projects.
- A collaborative culture built on integrity, accountability, and teamwork.
Learn more at www.thermosystems.com.
Work Environment & Physical Requirements
The physical, environmental demands reflect the essential job functions and may require adaptations for employees with disabilities.
Equal Employment Opportunity
Thermo Systems enforces equal employment opportunity (EEO): All employment decisions are based on eligibility, qualification, and business need without regard to:
• Race • Color • Religion • Sex • National Origin • Age • Disability • Genetics • Any other protected status
Disclaimer
This job description outlines the general nature and expectations of the position. Responsibilities may evolve based on business needs.
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