Role: Account Manager

Location: Huntingdon, Cambridge
Salary Banding: £28,000 - £40,000

Job Purpose:

To develop solid long-term relationships with assigned customers by fully understanding their requirements.

Contribute to support growth of the business by maximising sales opportunities and achieving sales and gross profit targets.

Key responsibilities:

• Be the primary point of contact and build long-term relationships with customers.
• Lead in negotiating contracts and agreements to optimise profit from key accounts.
• Engage with new / prospective customers and provide solutions / proposals to meet the needs of both parties.
• Provide Sales forecasts and track key account metrics i.e., revenue, profit, OTIF delivery.
• Ensure internal MRP system is maintained and up to date with customer requirements.
• Provide customers with updates on delivery and build statuses.
• Compile and provide quotations based on specific customer requirements.
• Understanding the fast-paced environment in which electronics customers operate and the need for quick response times.
• As primary point of contact, support any commercial, quality or any other problems and ensure a satisfactory resolution is reached in a timely manner.
• Arrange and support on-site customer visits, tours and general meetings.
• Attend customer sites for meetings as and when required.
• Arrange Contract Review meetings to discuss, plan and facilitate customer requirements.
• Serve as the key link between all internal stakeholders within company and customers.