Edmundson Electrical Ltd
Account Manager
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Job Opportunity: Internal Account Manager
Company Description
Edmundson Electrical Ltd, with over 200 years of history, is the UK’s largest and most successful electrical wholesaler. Operating from more than 380 locations, the company serves over 100,000 customers nationwide while offering a wide range of 120,000 products from top manufacturers.
Known for exceptional customer service, Edmundson Electrical provides prompt delivery and in-person advice at its branches. The company highly values its employees, investing in their training to ensure customers receive expert support. As a hallmark of its quality and service, Edmundson Electrical holds the Royal Warrant to supply electrical goods to the sovereign’s households.
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Job Description
Edmundson Tyseley are now hiring for an internal account manager within the branch.
If you want to be part of a rapidly growing branch and truly make a difference to our service and sales, then please get in touch.
Key Responsibilities
- Deliver excellent customer service
- Build and maintain successful partnerships with customers, colleagues, and suppliers, focusing on long-term customer loyalty
- Consistently generate profitable sales for the branch via the telephone, using effective sales techniques and resources
- Manage customer queries relating to invoices, orders, or stock
- Understand and improve the customer lifecycle by proactively targeting new customers and developing them into consistent live trading accounts
- Collaborate with customers, colleagues, and suppliers in supporting promotions, sales events, supplier days, and new product launches
- Assist in other areas of the branch as required
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Experience & Skills Required
✔ Telephone sales experience ✔ Confident in both proactive and reactive sales calls ✔ Strong team player mindset ✔ Electrical wholesale knowledge/experience is preferred but not essential
Employment Type
- Full-time
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