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Account Manager, Client Lead
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP’s AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
6038 – Account Manager
Role Summary and Impact
T&P: T&P, part of WPP, is one of the world’s leading full-service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The&Partnership and mSix&Partners, it combines content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and WPP Media, and with the agility of an entrepreneurial, Partner-led mindset, the agency spans four continents with 45 offices and over $1.2 billion in billings globally. As an early adopter—credited for the first AI-generated TV ad for Lexus in 2018—T&P leverages AI across all outputs, with 1,900 people already trained on WPP’s proprietary AI platform, Creative Studio, to enhance client outcomes.
Role Overview: Your primary responsibilities include supporting the Account Director (Bridgestone, EMEA) and Client Lead (Karo Healthcare, EMEA), ensuring smooth day-to-day account management, market coordination, and strategic planning across all channels.
- Central media planning and reporting.
- Clear, proactive communication with internal and external teams.
- Ensuring high standards of client service through detailed understanding and foresight across offline and online channels in the EMEA markets.
Key Responsibilities
Internal & External Relationship Management
- Serve as a primary day-to-day contact for Bridgestone and Karo client stakeholders, fostering strong relationships.
- Lead client meetings (e.g., status updates, post-campaign reviews) and present insights and recommendations with clarity.
- Promote cross-market collaboration, sharing exceptional work and improving industry standards.
- Coordinate smoothly with internal specialist teams (e.g., activation, billing, strategy) and external agencies to deliver integrated campaigns.
- Provide responsive and proactive support to Account Director, Client Lead, and client requests.
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International Media Strategy & Planning
- Work closely with internal teams to ensure campaign execution (e.g., digital, TV, OOH, print) aligns with strategic goals.
- Demonstrate deep understanding of cultural nuances and market-specific differences across EMEA to refine media strategies.
- Develop expertise in the brands' industrial verticals, competition, and regional market challenges.
Campaign Execution & Performance Oversight
- Oversee end-to-end delivery of all media campaigns, ensuring timely, budget-compliant, high-quality execution.
- Monitor performance against agreed KPIs, with the activation team, conducting in-depth analysis and providing actionable recommendations.
- Prepare insightful performance reports (with support from Digital Account Director and activation teams), sharing key learnings and future opportunities.
- Achieve median proficiency with active campaigns, including strategy documents, media plans, and PCAs.
Proactive Problem Solving & Innovation
- Anticipate challenges and propose solutions for clients and internal teams.
- Identify and explore new media opportunities, industry trends, and innovative approaches to benefit clients.
- Incorporate AI into working practices to enhance efficiency.
Financial Management
- Supervise billing and financial reconciliation for assigned accounts.
- Manage client budgets with clear communication and transparency.
Skills and Experience
WPP Media values its culture and people as catalysts for exceptional client experiences. Critical skills for this role include:
- Alignment with WPP & WPP Media’s core values:
- Be Extraordinary: Leading collaboratively to drive transformational creativity.
- Create an Open Environment: Balancing trust among people and clients.
- Lead Optimistically: Championing growth and development to mobilise the enterprise (business).
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Core Traits
- Highly motivated, enthusiastic learner, and self-starter.
- Previous experience managing media planning and buying, particularly digital channels.
- Strong communication skills with authority, demonstrably knowledgeable about current and future media trends—particularly in technology and media.
- Proficient in brand-building and acquisition planning.
- Capable of problem-solving with inventive ideas, often beyond conventional solutions.
- Detail-oriented and committed to continuous process improvements.
Life at WPP Media & Benefits
WPP Media’s mission to shape the next era of media is driven by our commitment to:
- Be Extraordinary: Investing in employees to inspire transformational creativity.
- Lead Optimistically: Supporting individual and organisational growth at all levels.
- Create an Open Environment: Building respect and trust, where everyone thrives.
Rewards & Culture
Maximise your potential through our global WPP Media and WPP network opportunities, fostering professional connections and industry-leading education.
Build meaningful relationships through cultivated camaraderie—enhanced by:
- Employee resource groups.
- In-house events celebrating achievements, thought leadership, and diverse milestones.
Benefits & Flexibility
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Medical plans
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Group retirement plans
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Vision and dental insurance
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Generous paid time off
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Partner discounts
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Employee mental health awareness days
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Hybrid workspace model: Teams work in the office four days per week.
If accommodations or flexibility needs arise, please discuss these with your hiring team during the interview process.
WPP Media is an equal opportunity employer. Applications are considered without discrimination based on age, gender, sexual orientation, disability, ethnicity, or any other characteristic. Collaborative creativity delivers the best outcomes—and we foster it through connection.
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Only shortlisted candidates will be contacted. Successful applicants will follow an extended selection process.
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