WPP Media
Account Manager, Client Lead
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Account Manager, Client Lead
6038 - Account Manager
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
About T&P
T&P, part of WPP, is one of the world's leading full-service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The&Partnership and mSix&Partners, it combines content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and WPP Media and driven by the agility of a Partner-led mindset, the agency:
- Operates across four continents, with 45 offices
- Achieves over £1.2 billion in billings globally
- Pioneers AI innovation, such as the world’s first AI-generated TV ad for Lexus (2018)
- Has 1,900+ people trained on WPP’s proprietary AI platform, Creative Studio, to enhance client outcomes.
Role Summary & Impact
The Account Manager will support the Account Director (Bridgestone EMEA) and Client Lead (Karo Healthcare EMEA), ensuring smooth day-to-day account operations while delivering impactful strategic insights and campaign excellence.
Key Responsibilities
Internal & External Relationship Management
- Serve as a primary day-to-day contact for client stakeholders at Bridgestone and Karo Healthcare, fostering trusting, long-term relationships.
- Lead regular client meetings (status updates, post-campaign reviews) with clear articulation of insights and recommendations.
- Champion network collaboration, sharing best practices across markets and raising the standard of service.
- Work seamlessly with:
- Internal specialists (activation, billing, strategy)
- External agencies (e.g., creative partners)
- Ensure proactive, responsive support for the Account Director, Client Lead, and wider client requests.
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International Media Strategy & Planning
- Collaborate with internal planning and buying teams to ensure strategic alignment and campaign execution (digital, TV, OOH, print).
- Demonstrate deep cultural knowledge of EMEA markets to tailor strategies effectively.
- Develop market-specific insights into:
- Brand verticals and competition
- Business challenges and growth opportunities
Campaign Execution & Performance Oversight
- Oversee end-to-end campaign delivery, ensuring:
- Meticulous planning
- On-time execution
- Budget adherence
- High-quality standards
- Monitor campaign performance against KPIs, conducting in-depth analysis with the activation team to provide:
- Actionable optimisation insights
- Client-facing performance reports (with support from Digital Account Director).
- Gain full familiarity with current campaigns via:
- Strategy documents
- Media plans
- Performance & Controlled Access Reports (PCAs)
Proactive Problem Solving & Innovation
- Anticipate challenges and propose growth opportunities for both clients and internal teams.
- Continuously identify and present:
- New media opportunities
- Industry trends
- Innovative approaches (including leveraging AI).
- Think beyond conventional solutions to deliver inventive strategies.
Financial Management
- Oversee client billing and financial reconciliation for assigned accounts.
- Manage client budgets with:
- Clear communication
- Transparency
- Adherence to financial processes
Skills & Experience
WPP Media values core shared values within this role. You’ll thrive by embodying:
- Be Extraordinary – Lead collaboratively to inspire transformational creativity.
- Create an Open Environment – Balance people and client needs while cultivating trust.
- Lead Optimistically – Champion growth to mobilise the enterprise.
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Essential Requirements
- A highly motivated, self-starter with a strong growth mindset.
- Media planning and buying experience, particularly in digital channels.
- Exceptional communication skills:
- Authority in discussing current/future trends of technology and media.
- Ability to build and strengthen brand strategies.
- Proactive, inventive thinker who stands out from competitors with original ideas.
- Keen attention to detail and a commitment to continuous process improvement.
Life at WPP Media & Benefits
Our mission to shape the future of media is driven by our commitment to:
- Be Extraordinary – Investing in employees to foster creativity and transformational outcomes.
- Lead Optimistically – Championing individual and enterprise growth.
- Create an Open Environment – An inclusive culture built on trust and respect, with:
- Employee resource groups
- Presentations on thought leadership and team successes
- Celebration of holidays/milestones
Benefits
- Global impact: Leverage the WPP Media & WPP networks to build connections and learn at the forefront of marketing.
- Comprehensive support:
- Competitive medical, retirement, vision, and dental insurance
- Generous paid time off
- Employment partner discounts
- Mindfulness initiatives: Dedicated mental health awareness days.
Diversity & Inclusion
WPP Media is an equal-opportunity employer. We fully consider all qualified candidates without regard for protected characteristics.
Working Conditions
- A hybrid model: Teams in the office around four days per week.
- Flexibility and accommodations discussed during the interview process.
For privacy policies and more information, visit WPP Media Privacy Notice.
Note: Only shortlisted candidates will be contacted.
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