Wiley
Account Manager - Corporate Subscriptions, Applied Research Intelligence
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Account Manager - Corporate Subscriptions, Applied Research Intelligence
Corporate Subscription Sales Professional – Applied Research Intelligence
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues, and society at large.
About The Role
The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content.
This role focuses on:
- Managing key corporate accounts across multiple industries
- Developing new business opportunities
- Selling complex solutions through a consultative, value-driven approach
You will sell complex solutions, requiring deep customer insight, tailored proposals, and a focus on account growth to close opportunities.
Primary Responsibilities
Strategic Account Management
- Develop and implement territory sales plans to meet/exceed revenue targets, uncover customer needs, and build stakeholder networks across multiple personas
- Create cross-sell and upsell strategies to grow account revenue
- Prospect for new business opportunities while managing existing relationships
- Identify and engage key account stakeholders with tailored growth strategies
- Develop data-driven account expansion tactics to fuel opportunities
Sales Process & Negotiation
- Apply a structured solution-selling methodology (discovery, business case development, and multi-stakeholder engagement) to progress complex deals
- Craft ROI-focused commercial proposals that align Wiley solutions with AI or research workflow challenges
- Execute negotiation strategies to drive stakeholder consensus and close deals
- Leverage the entire product portfolio in negotiations
- Federate pipeline data and forecast effectively within CRM systems
- Use analytics to refine sales strategies and optimise deal outcomes
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Customer Relationship Management
- Serve as the primary point of contact for assigned accounts
- Proactively assess client goals and recommend value-driven solutions
- Partner with Customer Success to ensure measurable outcomes
- Deliver exceptional service and exceed customer expectations
Market & Customer Intelligence
- Conduct in-depth customer research using multiple data sources
- Analyze market trends and competitive approaches
- Tailor outreach strategies based on insights
- Represent Wiley at targeted industry conferences and customer events
- Track emerging trends in AI-driven research workflows
Cross-Functional Collaboration
- Collaborate with Marketing, Product, and Customer Success to develop tailored solutions
- Design and deliver high-stakes presentations addressing customer challenges and budgets
- Partner with Legal to streamline agreements andünting g agreement processes
- Communicate insights and solutions with internal/external stakeholders
- Lead with sales and marketing colleagues in a high-impact role
Experience & Qualifications
Essential
- 3+ years of B2B sales experience, with a proven track record in selling complex, multi-stakeholder solutions to research-intensive corporate clients (e.g., pharma, biotech, chemicals, engineering)
- Corporate account management and business development experience
- Experience with AI applications in research or corporate environments
- Background in R&D workflows (e.g., pharma drug discovery, materials science, food regulatory science, or industrial chemicals)
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Desirable
- Consulting, scientific advisory, or solutions architecture experience where diagnosing needs led to commercial recommendations
Skills & Attributes
- Self-motivated and adaptable in team or independent environments
- Strategic mindset beyond short-term gains
- Problem-solving, communication, and negotiation skills
- Willingness to travel (up to 30%)
Why Wiley?
For over 200 years, we’ve transformed knowledge into discoveries— advancing science, education, and publishing. Today, our team accelerates scientific breakthroughs, empowers learning, and drives innovation that reshapes industries.
Wiley values your talent, ideas, and impact. With meeting-free Fridays, professional development, and a reserved-for-future-growth culture, we’re built for progress in a diverse, inclusive environment.
About Us
- Equal opportunity/affirmative action employer
- Reasonable accommodations for job applicants
- Promote continual learning & internal mobility
- Transparent, competitive compensation
- Global presence (UK, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, Spain)
For your application, please attach your CV/resume. JOIN US IN POWERING WHAT’S NEXT.
Salary Range: £53,100–£78,767 GBP
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