Soar With Us
Account Manager (Ecommerce)
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Account Manager (Ecommerce)
Account Manager (E-commerce) – Performance Creative
Function: Performance Creative | Account Management | UGC & Launch Execution
Reports to: Senior Account Manager
Location: Hybrid – The Roundhouse, Camden
Compensation: £42,000 – £50,000
About The Soar Group
The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies united under one collaborative structure:
- Hambi Media: A Meta performance creative agency specialising in High Production, UGC, and Static ads—the UK’s largest performance creative division.
- For You Advertising: The #1 independent TikTok agency in the UK, delivering TikTok paid media, TikTok Shop, and creator-led content at scale.
- Soar With Us: Paid social and paid search, managing media buying and growth strategy across a £100M+ ad spend portfolio of category-leading D2C brands.
The group operates the UK’s largest Creative Strategy department, covering design, production, strategy, and UGC—all under one roof.
Our industry credentials speak volumes: ✅ Nominated for Meta’s Creative Diversity Award 2025 (only independent agency recognized) ✅ Highest independent ad spend on Meta (2025) ✅ Official TikTok Agency & Creative Partner, one of the first UK/EU TikTok Shop Partners 📺 Producers of D2C Diaries, one of the UK’s leading eCommerce podcasts 🏰 Two production studios (London + Manchester)
About The Role
We’re seeking an Account Manager who thrives in fast-paced environments, drives tangible results, and builds trusted partnerships.
In This Role:
- Manage up to 5 accounts, acting as the key client lead for performance creative strategies.
- Collaborate with Strategists, Media Buyers, Creatives, and UGC Teams to deliver high-impact, revenue-generating campaigns.
- Own client relationships, balancing ** satisfies with profitability**—critical for accountability and retention.
- Grow into a Senior Account Manager path with opportunities to scale responsibility and decision-making.
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Ideal for ambitious professionals seeking the confidence, insight, and experience to lead performance-focused accounts with authority.
Requirements
What You’ll Be Responsible For
- Client Leadership: Handle day-to-day communications, deliver client updates, and provide clear, strategic insights—always with a commercial lens.
- Brief & Campaign Delivery:
- Translate vague client inputs into viable briefs, timelines, and actionable plans—prioritising feasibility and margin.
- Stakeholder Alignment: Bridge gaps between client expectations and delivery reality, keeping all teams (strategy, creative, production, UGC) accountable.
- Quality & Narrative: Ensure creative & campaign quality, deliverable deadlines, and commercially justified client briefings.
- Risk Mitigation: Identify risks early and propose actionable solutions—proactively protecting account health while retaining client confidence.
What You Bring
Experience & Skills:
✔ 2+ years in Account Management, Client Services, or Project Coordination (agency background highly preferred) ✔ Exposure to UGC content, social-first creative, or performance marketing—preferably with Meta/TikTok experience ✔ Commercial mindset—understands that great campaigns must be profitable ✔ Process-driven but adaptable—manages multiple clients without losing tactical clarity ✔ Creatives-centric—cultivates creator partnerships and performance-focused campaigns ✔ Conceptual understanding of Meta & TikTok ecosystems (buying experience not required)
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Mindset & Attitude:
🚀 Outcome-led: Focused on execution—cut through ambiguity to achieve business results. 💡 Commercially aware: Balances client needs with agency profitability with ease. 🤝 Alignment-oriented: Keeps teams and priorities ‘on track’—ensures accountability over intent. 🚀 Launch-ready: Thrives under pressure and tight deadlines. 🔒 Client-first: Builds trust through honesty, transparency, and follow-through. ⏳ Process-obsessed: Creates systems that drive structure, clarity, and efficiency. 🌱 Coachable & ambitious: Ready to learn and lead—aims to make decisive, straight-talking decisions.
Benefits
🌍 An Diverse & Impactful Portfolio: Work with 80+ leading D2C and e-commerce brands—from burgeoning startups to global players. 💬 Top-Tier Team: Join a hungry, high-performing group of creators, strategists, and growth specialists. ⚡ Rapid Career Growth: Fast track your progression in a fast-growing agency. 🌿 Work-Life Balance: 27 core days holiday + birthday off, full hybrid flexibility, and 30-day remote work allowance per year—because results matter most! 💰 Strong Financial & Wellness Benefits:
- Private health & dental insurance
- Pension scheme
- Structured training & development programs 📢 Dynamic Culture: A happiness-driven, inclusive environment with regular team events, Sevilla FC (Football) socials, and rotation to the beautiful Camden HQ. ✨ Fully vào G.swing: Car-sharing partnerships, exhibitions, product launches—limited only by the 75k monthly fee budget productive events. Not only will you care, you will know your work.
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