Employal
Account Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Manager (SaaS) Glasgow, Hybrid Up to £35,000 + Bonus + Benefits
Are you currently managing customer relationships within a SaaS, technology, or wider B2B business and looking for a role where you can genuinely influence customer success and account growth?
We are recruiting on behalf of a rapidly growing technology business that partners with some of the UK's most recognisable brands in their industry. Due to growth they are looking to recruit their next Account Manager to join their already developing team.
In Return
Up to £35,000 basic salary + Bonus Hybrid working model, 3 days per week in their stunning Glasgow office (central) 33 Days holiday Private healthcare Clear progression opportunities within a growing technology business Supportive leadership team and collaborative culture Opportunity to work with well-known multi-site brands across the UK
The Role
This is far more than a traditional account management position.
You will take ownership of an existing portfolio of customers, building strong relationships, driving product adoption, conducting regular business reviews and identifying opportunities to expand accounts. You will work closely with Customer Success, Support, Projects and Sales teams to ensure customers achieve maximum value from the platform while uncovering growth opportunities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Manage and grow a portfolio of B2B customer accounts, 100 + accounts Build strong relationships with key decision-makers. Lead regular customer reviews and success meetings. Increase product adoption and customer engagement. Identify upsell, cross-sell and growth opportunities. c Monitor customer satisfaction and retention risks. Act as the main point of contact for customer queries. Collaborate with Sales, Support and Onboarding teams. Keep CRM records and account activity up to date. Proactively engage customers to drive value and usage. Produce concise account plans and follow-up actions.
The Candidate
We are looking for a proactive Account Manager or Customer Success professional from a SaaS or B2B background who enjoys building relationships, driving customer engagement and identifying growth opportunities. You'll be organised, commercially aware and passionate about helping customers succeed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience in Account Management, Customer Success, Client Services or Relationship Management within a SaaS or B2B environment is essential Enjoys speaking with customers and building genuine relationships Commercially minded with the ability to identify growth opportunities Has experience identifying upsell, cross-sell or account growth opportunities Organised, proactive and ability to manage multiple clients at one time Self-motivated with the ability to work independently and as part of a team Excellent communication both written and verbal
If you are an ambitious Account Manager who enjoys helping customers succeed while growing commercial relationships click ‘Apply’ today.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills